Ask.UWindsor (or UWinsite Service) is a service platform to help address applicants’ and students’ questions about studying at the University of Windsor. Once they log into ask.uwindsor, they can submit questions for our staff, manage their support requests and subscribe for knowledge base article update notifications.
To use this service, please go to http://ask.uwindsor.ca/
Requesting Assistance
Have a question about this service? Ask it here.
To request assistance with Ask.UWindsor (UWinsite Service) related inquiries outlined below, please click on the Open Ticket button on the right. This will bring up a form that you will need to fill-out and submit to open a support ticket with the Service Desk. You will receive a confirmation e-mail with the ticket reference number and additional instructions.
- Report an issue
- Enhancement request
- New user access request (see the section below)
- Modify existing user access
- Knowledge Base article request
Requesting Access
New employees, staff who have changed positions or those requesting a modification to their current access to UWinsite Service (Ask.UWindsor) can submit their request by opening a ticket. Each ticket must have a completed authorization form attached to ensure processing is complete (see Files section on the right). Processing of this request may take 3 to 5 business days.
Before you proceed to open a ticket:
- Print, complete and sign the form provided on this page (see Files section on the right);
- Get signed authorization by your immediate supervisor, department head or Dean;
- Scan and save as PDF file.
Once that part is completed, please proceed to open a ticket and upload the completed form to this ticket.