Known Issue: Files with Spaces in File Names Cannot be Exported from Apps on iOS

Students who are accessing a Blackboard course site using the Blackboard app on an Apple device such as an iPad will be unable to export files to their device that contains a space in the file name. The location prompt will appear and disappear quickly, and clicking on another export option such as PowerPoint will have no effect.

Workaround 1:

Students can access the course through a browser on their device such as Safari or through a Desktop computer

Workaround 2:

File names can be changed offline and the new file be reuploaded to Blackboard.

 

Details

Article ID: 96085
Created
Fri 1/17/20 1:36 PM
Modified
Fri 1/17/20 3:22 PM