- Knowledge Base
- Identity & Directories
- UWin Account
What to do when you forgot your UWin Account password?
- Knowledge Base
- Administrative Systems
Provides links to login pages for various systems and apps. You must have been granted access to use these in order to log in.
- Knowledge Base
- Messaging & Collaboration
- Microsoft 365
- Office 365 - E-mail & Calendar
An outline of differences between these two different types of groups.
- Knowledge Base
- Messaging & Collaboration
- Microsoft 365
- Office 365 - E-mail & Calendar
If you no longer need access to a shared maibox, you need to notify IT Service Desk and follow these instructions to remove an account in your Outlook 2013.
- Knowledge Base
- Messaging & Collaboration
- Microsoft 365
- Office 365 - E-mail & Calendar
Instructions to make the calendar permissions button in Outlook for Mac 2016 visible
- Knowledge Base
- Messaging & Collaboration
- Microsoft 365
- Office 365 - E-mail & Calendar
There are two different ways to display the names of members of a group or mailing list in Outlook before sending an e-mail message addressed to that group or mailing list.
- Knowledge Base
- Messaging & Collaboration
- Microsoft 365
- Office 365 - E-mail & Calendar
Outlook 2013 allows you to have folders in any order you choose - you can re-arrange them however you see fit.
- Knowledge Base
- Messaging & Collaboration
- Microsoft 365
- Office 365 - E-mail & Calendar
How to recall a message using Outlook 2013, and message recall limitations to be aware of.
- Knowledge Base
- Identity & Directories
- UWin Account
Instructions for new students on how to activate their UWin Account.
- Knowledge Base
- File Sharing & Printing
- File Sharing
- Office 365 - OneDrive
In some situations, duplicate files can appear on OneDrive: one with the the original file name, and a duplicate with the same file name with the PC name appended.
- Knowledge Base
- Messaging & Collaboration
- Microsoft 365
- Office 365 - E-mail & Calendar
You must run Repair Disk Permissions utility that may take a few minutes depending on the amount of files you have on your Mac. Once the repair is complete, launch Outlook and you should be able to send attachments.
- Knowledge Base
- Messaging & Collaboration
- Microsoft 365
- Office 365 - E-mail & Calendar
To combat spam and mass-mailing worms or viruses, Microsoft imposes the following limits in Office 365 to messages, senders, or recipients.
- Knowledge Base
- File Sharing & Printing
- File Sharing
- Office 365 - OneDrive
One of the benefits of storing MS Office files on OneDrive as opposed to on the shared network drives is that multiple people can work on the same file at the same time, but there are some caveats.
- Knowledge Base
- Messaging & Collaboration
- Microsoft 365
- Office 365 - E-mail & Calendar
This article explains how to reset Outlook profile which stores your e-mail account data.
- Knowledge Base
- Software Support
- Microsoft Office
Frequently asked questions related to Office 365 for students
- Knowledge Base
- Identity & Directories
- UWin Account
Instructions for accessing Blackboard, UWinsite Finance and/or UWinsite Student when the new login process introduced January 2020 is not working with a UWin Account.
- Knowledge Base
- Messaging & Collaboration
- Microsoft 365
- Office 365 - E-mail & Calendar
How to duplicate Lotus Notes feature called "Send & File" that allowed the sender to save a copy of the sent message in a folder other than the default "Sent Items" folder.
- Knowledge Base
- Messaging & Collaboration
- Microsoft 365
- Office 365 - E-mail & Calendar
This article provides a workaround to the limit of accounts that can be added to Outlook. By default, Outlook 2010 and Outlook 2013 allow up to 10 Exchange accounts to be configured in a single mail profile. If you for some reason need to add more than 10 Exchange accounts to your mail profile, you can extend this limit to via a Windows Registry tweak.
- Knowledge Base
- Identity & Directories
- UWin Account
UWin Account services site provides users with instructions on how to change their UWin password.
- Knowledge Base
- Network & Internet Connectivity
- VPN
This problem is caused by a conflict between the VPN software and the Microsoft Virtual WiFi Miniport adapter. This problem only occurs on Windows 7. Solution is to remove ShrewSoft software from your computer and replace it with GlobalProtect.
- Knowledge Base
- Software Support
- Lotus Notes
In a single-user user installation of Notes, the notes.ini file is located inside the binary files folder. But in a multi-user installation of Notes (default for Windows 7), the notes.ini file is located inside each user's data folder, which by default is hidden.
- Knowledge Base
- File Sharing & Printing
- File Sharing
- Office 365 - Teams ( SharePoint Groups)
When trying to open certain .xls files in Excel 2013 that are stored in a subfolder that is nested several layers deep, an error message comes up: "Sorry, we couldn't find <filepath>. Is it possible it was moved, renamed or deleted?"
- Knowledge Base
- Software Support
- Lotus Notes
The equivalent of notes.ini on a Mac OS X workstation is called Notes Preferences file and it is normally hidden. You can get to it following these instructions.
- Knowledge Base
- Software Support
- Microsoft Office
MIcrosoft Office for Mac is unable to activate
- Knowledge Base
- File Sharing & Printing
- File Sharing
- Office 365 - OneDrive
How do I find out who has an Excel workbook locked in OneDrive for Business?