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Guest Wi-Fi access is provided through the "eduroam" wireless network and are requested here. The University of Windsor offers guest Wi-Fi access in three ways:
- Daily keyword used to text to a number and get Wi-Fi log in credentials
- Ticket request for Wi-Fi access for a large event
- Ticket request to create wifi access accounts for an individual for a longer duration
How it works
Getting credentials
- Daily keyword:
- Client contacts the IT Service Desk in person (lower level UCC 8:30am-4:30pm) or connect on Live Chat (Mon.-Fri., 10am-4:30pm) and is provided with the daily keyword
- Client will text the daily keyword to 1-833-338-7626
- Client will receive a text back within 5 minutes with the user name, password and instructions to sign in
- Ticket request for large event:
- A UWindsor faculty or staff member submits a ticket
- A unique keyword that fits the event is created and provided to the person who requested the event Wi-Fi access
- The keyword and phone number should be made available to the event patrons by the event organizers
- The event patrons text the event keyword to 1-833-338-7626
- The event patrons will receive a text back within 5 minutes with the user name, password and instructions to sign in
- Ticket request for individual for longer duration:
- A UWindsor faculty or staff member submits a ticket
- Credentials and instructions on connecting will be sent to both the person who submitted the request and the person looking to get access.
- Please allow 2-3 business days of lead time for the request to be processed.
Getting connected (After receiving credentials)
- iPhone/Android:
- Download the geteduroam app from your respective app store
- Launch the app
- *IMPORTANT* When prompted for the institution, enter and select “eduroam Visitor Access Canada”
- Enter the username and password that was provided
- Windows/MacOS:
- Click on the wi-fi icon to see the wireless network options available
- Select "eduroam" and click Connect
- Enter the username and password that was provided