Expense Error for Submissions - Work Flow


How to get past the error “You cannot submit your expense because it contains errors” when there’s no error.

Please follow the below steps to fix the error:

  1. Clear the cache in your browser.
  2. Delete the current expense report.
  3. Recreate the expense report and re-add the existing expense lines.
  4. Clear your cache again.
  5. Open the report and re-sort the report by oldest date and delete any $0.00 lines manually.
  6. Re-sort the report by smallest amount and delete any $0.00 lines manually.
  7. Submit the report.

This should clear out the error.



Article ID: 51906
Thu 4/12/18 11:52 AM
Thu 8/4/22 10:40 AM