Recently Modified Articles

Known issue: "Unexpected error" while accessing "Security info" on myprofile.microsoft.com site
Some users reported that when accessing Security Info section on myprofile.microsoft.com to configure or update MFA authentication methods, an error message is displayed that says "An unexpected error has occurred."
Where can I download Microsoft Teams desktop app?
The Microsoft Teams desktop client is a standalone application and currently not part of Office Pro Plus. There are two different methods that you can use to download and install MS Teams desktop app: Teams website, and Office 365 Portal.
Known Issue: Windows 10 alternate authentication methods do not provide access to file shares and print queues
Once you sign into Windows using your PIN, you will not automatically have access to on-prem Active Directory file shares or print queues.
Audio-Visual Equipment Rental Pricing
Summary of AV equipment rental back-charge rates.
UWin Account types and associated services
A valid and active UWin Account is required of everyone associated with the University of Windsor who plans on using any of the IT systems and services. There are many different types of UWin Account and each of these types is associated with a different range of services. The affiliation with the University is a determining factor for which account type is granted to a particular user.
iClicker Cloud
iClicker Cloud is an advanced classroom engagement solution. Instructors can track attendance using GPS technology, ask target (heat map) questions, administer quizzes, and analyze student performance using a web browser. Students participate using mobile devices, laptops, and iClicker remotes.
Known Issue: Feedback files uploaded to a group wiki are inaccessible
Files uploaded to the "Feedback to Learner" textbox in group wikis are inaccessible to anyone.
Known Issue: Files with Spaces in File Names Cannot be Exported from Apps on iOS
A known issue in Blackboard is preventing students from exporting files that contain spaces in their names.
Troubleshooting Tips for New Sign-In Process
Instructions for accessing Blackboard, UWinsite Finance and/or UWinsite Student when the new login process introduced January 2020 is not working with a UWin Account.
Post-installation Sett-up of IBM Notes (Lotus Notes)
Instructions for post-installation setup of Lotus Notes 9.0.1
UWin Gmail to Office 365 Outlook Transition
Starting January 2020, incoming students will receive Office 365 Outlook e-mail accounts. Users with existing UWin Gmail accounts are tentatively scheduled to be migrated to Office 365 Outlook in Summer 2020.This article explains what will be migrated during the transition from Google to Microsoft platform.
Accessing University of Windsor E-mail Account Using Outlook Web App
Web version of Outlook called Outlook Web App or OWA, allows you to access your UWin Office 365 account in a browser on any computer or mobile devices that is connected to the Internet without the need to install or configure anything.
Converting Office 365 Groups into Microsoft Teams
As part of the Y2K20 Modern Desktop project, all existing Office 365 Groups are being gradually converted into Teams. In general, when a Group is converted into a Team, all folders and files will be moved into the "General" folder.
How to access your mailbox archive in Outlook?
If you had mail archive in Lotus Notes, it was migrated to Office 365 and you will be able to access it in both Outlook and Outlook Web App (OWA).
What is a shared mailbox in Office 365 and how to access it?
There are several different ways that users can access an Office 365 shared mailbox.
How do I grant someone access to my calendar in Outlook
There are two different ways to grant someone access to your calendar in Outlook 2013. The first method allows you to grant one of the three predefined levels of access and send e-mail notification to this person at the same time. Method number two, provides you with greater control and granularity over the access level for each person. We recommend that you use method number one to grant access initially, then method number two to further refine access level and other related settings.
Editing Outlook's Auto-Complete List
The Auto-Complete List in desktop version of Outlook is a feature that displays suggestions ad possible matches for names and e-mail addresses as you start to type them in the To, Cc, and Bcc boxes. In some situations, there might be entries that you want to remove, such as entries that are no longer current or accurate.
Repairing Printers - Hardware Problems
Who to contact when printer has hardware problem.
Printer Toner and other Printer Supplies
Printer Supplies Xerox and Other Printers
How to manage a room schedule and bookings in Outlook?
In order for you to see all details of the room bookings, you must have full admin access to that room. Only local room administrators are permitted to have full access to a particular room calendar.
How to access and view a room schedule and bookings in Outlook?
In Office 365, each room and resource has its own separate calendar/mailbox associated with it. If you want to access and/or manage the schedule for a particular room, you can add the respective room's calendar to Outlook's Calendar section.
How to reserve a meeting room in Outlook?
Instructions for creating a room reservation in Outlook.
How to reserve television studio, sound studio, or video conference room using Outlook
To reserve one of the studios in Erie Hall, you can submit your request using Outlook. Note that your request will be submitted for approval and your reservation will not be complete until you receive a confirmation message.
How to manage room reservations in Outlook Online at portal.office.com
If you are listed as an administrator of a room, you can add reservations for this room directly onto room's calendar in Outlook Online.
Why am I receiving hundreds of delivery failure reports for a message that I did not send?
Hundreds of delivery failure reports for the e-mail message that you did not send.