- Knowledge Base
- File Sharing & Printing
- Printing
- Xerox Copiers
Instructions to add a Xerox AltaLink printer to your on-campus macOS computer.
- Knowledge Base
- UWinsite
- UWinsite Finance
- Reporting
- Knowledge Base
- Identity & Directories
- UWin Account
- Types & Services
A valid and active UWin Account is required of everyone associated with the University of Windsor who plans on using any of the IT systems and services. There are many different types of UWin Account and each of these types is associated with a different range of services. The affiliation with the University is a determining factor for which account type is granted to a particular user.
- Knowledge Base
- Workstation & Device Management
- Intune MDM
- Compliance & Conditional Access
In order for your work computer to be deemed as compliant, it must meet a number of requirements. Non-compliant devices will not be able to access some of the resources and systems.
- Knowledge Base
- Software Support
- Operating Systems
- Windows
Microsoft Windows Update is a Microsoft service for the Windows operating system, which automates downloading and installing Microsoft Windows software updates over the Internet. This article discusses two different types of Windows updates and provides a listing of the most recent updates required for device compliance.
- Knowledge Base
- Network & Internet Connectivity
This article explains what IP address is and how to find out IP address that your computer is using.
- Knowledge Base
- Web Services
Overview of how to check in with your SafeLancer self assessment result, how to use the managers dashboard to review your staff's self assessment status, and common questions regarding visibility of information
- Knowledge Base
- Software Support
- Microsoft 365 Apps
Instructions for managing your Microsoft 365 Apps (formerly Office 365 Pro Plus) license activations.
- Knowledge Base
- Software Support
- Microsoft 365 Apps
Information on using and installing Power BI
- Knowledge Base
- Web Services
- Sharepoint
As a faculty member, you may submit new project proposals for the Outstanding Scholars program through the Outstanding Scholars SharePoint site.
- Knowledge Base
- Web Services
- Sharepoint
When a faculty member submits an Outstanding Scholars project proposal, it is sent to their department head and then to the Outstanding Scholars coordinator for approval.
- Knowledge Base
- Software Support
- Microsoft 365 Apps
All workstations managed by Intune will receive an automated installation of Microsoft 365 Apps (formerly Office 365 Pro Plus). The procedure outlined in this article should only be used on workstations that have not yet been upgraded to Modern Desktop as well as BYOD workstations (eg. home computer) and student computers.
- Knowledge Base
- Workstation & Device Management
- Lansweeper
This article provides instructions on installing Lansweeper agent on Windows workstations.
- Knowledge Base
- Workstation & Device Management
- Lansweeper
This article provides a workaround for installing LsAgent on a device running macOS Monterey. Normal installation method fails with an error message “The disc image couldn’t be opened. The disk image is corrupted.”
- Knowledge Base
- Workstation & Device Management
- Intune MDM
- Compliance & Conditional Access
This article applies to personal Windows 10 computers (i.e. computers purchased with personal funds) that are used for work or school (i.e. that use University of Windsor licensed software to access University systems and data). This scenario is described as "Bring Your Own Device" (BYOD).
- Knowledge Base
- Workstation & Device Management
- Intune MDM
- Device Configuration
Guidelines for configuring UEFI settings on University computers running Windows 10/11
- Knowledge Base
- Workstation & Device Management
- Intune MDM
- Enrolment
Instructions on how to solve a known issue that can sometimes be encountered during the device enrollment.
- Knowledge Base
- File Sharing & Printing
- File Sharing
- Teams & SharePoint
Each department has two main teams: one for internal collaboration (i.e. "internal team"), and one for collaborating with users outside of the department (i.e. "external team"). These teams are made up of channels, which are the collaboration spaces within each team in which the actual work is done. Private channels are used to partition each of these teams into sub-teams eliminating the need to create new teams.
- Knowledge Base
- Software Support
- Operating Systems
- Windows
Windows 11 is the new major version of Microsoft Windows operating system that was released on October 5th, 2021. This article explains how users of University of Windows managed Windows 10 computers will be able to upgrade to Windows 11.
- Knowledge Base
- Identity & Directories
- UWin Account
- Types & Services
After your graduation, your UWin ID type will transition from "Undergraduate Student (U)" or "Graduate Student (G)" to "Alumni (A)" and your e-mail account will remains active.
- Knowledge Base
- Enterprise Systems
- HR, Payroll and Finance Systems
Designed to explain how to fully sign out of myUWINFO when on a public/shared computer
- Knowledge Base
- Identity & Directories
- Multi-Factor Authentication (MFA)
Multi-Factor Authentication (MFA) combines two or more independent credentials - what you know (your password) with something you have (mobile phone) in order to create a second layer of security for your UWin Account. Even if someone knows your password, they will be prevented from accessing your account when it is protected by MFA.
- Knowledge Base
- Identity & Directories
- UWin Account
The summary of the frequently asked questions about the UWin Acocunt.
- Knowledge Base
- Identity & Directories
- UWin Account
After you have accepted an offer of admission to University of Windsor, you have to extend your UWin Account in order to gain access to additional services.
- Knowledge Base
- Identity & Directories
- UWin Account
It is generally not permitted to change your UWin ID except under special circumstances.