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- Knowledge Base
- Information Technology
- Hardware, Software & Printing
- Software Support
- Endpoint Protection (Antivirus)
All managed Windows 10/11 and macOS computers are already protected by Microsoft Defender for Endpoint. No additional antivirus software should be installed on these computers.
- Knowledge Base
- Information Technology
- Accounts & Sign-in
- Multi-Factor Authentication (MFA)
Multi-Factor Authentication (MFA) combines two or more independent credentials - what you know (your password) with something you have (mobile phone) in order to create a second layer of security for your UWin Account. Even if someone knows your password, they will be prevented from accessing your account when it is protected by MFA.
- Knowledge Base
- Information Technology
- Hardware, Software & Printing
- Software Support
- Endpoint Protection (Antivirus)
Microsoft Defender is the simple way to protect your digital life and all of your devices. It's included as part of your Microsoft 365 work or school subscription at no extra cost.
- Knowledge Base
- Information Technology
- Hardware, Software & Printing
- Software Support
Cortex security software protects the entire University network from security risks at all entry points and is a strict requirement for all University devices accessing the network. This article outlines steps to verify if Cortex agent is installed on your University Windows or macOS device.
- Knowledge Base
- Information Technology
- Hardware, Software & Printing
- Device Management
- Intune MDM
- Managed Client Apps
The Cortex XDR agent protects Windows endpoints by preventing known and unknown malware from running on those endpoints and by halting any attempts to leverage software exploits and vulnerabilities. This is going to become a required install on all corporate endpoints.
- Knowledge Base
- Information Technology
- Hardware, Software & Printing
- Software Support
SentinelOne security software protects the entire University network from security risks at all entry points and is a strict requirement for all University devices accessing the network. This article outlines steps to verify if SentinelOne agent is installed on your University Windows or macOS device.
- Knowledge Base
- Information Technology
- Hardware, Software & Printing
- Software Support
- Statistical Analysis
All Mac users will need to follow instructions in this article to ensure you have the latest version of SPSS installed, and to install the required security patch. You must take action as soon as possible to protect your computer from being compromised. You will first need to remove it from your computer and replace it with version 28.0.1 so that you can apply Log4j vulnerability patch.
- Knowledge Base
- Information Technology
- Hardware, Software & Printing
- Software Support
- Statistical Analysis
All Windows users will need to follow instructions in this article to ensure you have the latest version of SPSS installed, and to install the required security patch. You must take action as soon as possible to protect your computer from being compromised. You will first need to remove it from your computer and replace it with version 28.0.1 so that you can apply Log4j vulnerability patch.
- Knowledge Base
- Information Technology
- Hardware, Software & Printing
- Device Management
- Intune MDM
- Compliance & Conditional Access
Conditional Access is rolling out across the UWindsor campus for faculty and staff starting in November 2023. Conditional Access verifies users and their devices employing a set of automated security policies to protect the University network and data. The article covers the current security elements required for a device to stay compliant serving as a platform for relevant KBAs.
- Knowledge Base
- Information Technology
- Messaging & Collaboration
- Microsoft 365
- Exchange Online (E-mail & Calendar)
Office 365 message encryption and protection
- Knowledge Base
- Information Technology
- Messaging & Collaboration
- Microsoft 365
- Exchange Online (E-mail & Calendar)
Explains why you are not being prompted to enter your password every time you start Outlook, which is what you had to do each time you started Lotus Notes.
- Knowledge Base
- Information Technology
- Hardware, Software & Printing
- Device Management
- Intune MDM
- Compliance & Conditional Access
In order for your Apple macOS computer to be deemed as compliant, it must meet a number of requirements. Non-compliant devices will not be able to access most of University systems and data.
- Knowledge Base
- Information Technology
- Hardware, Software & Printing
- Device Management
Rationale for upgrading from an older version of Office.
- Knowledge Base
- Information Technology
- Messaging & Collaboration
- File Sharing & Printing
- File Sharing
- OneDrive
One Drive for Business should be used to store your work-related files, in accordance with the University of Windsor acceptable use policy.
- Knowledge Base
- Information Technology
- Hardware, Software & Printing
- Device Management
- Intune MDM
- Enrolment
- Android
This article explains how personal Android devices that access organization e-mail, apps, and other data can be enrolled in Intune without giving it access to personal apps and data on the device.