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Human Resources Information System (HRIS) is a collection of related systems: VIP, Pension, Employment Equity, Accessibility, Position Control, Overtime call-in, Casual Time Entry.

Redeploying a computer to another employee or setting up a new computer for the first time as well as provide information on device procurement.

MyAnalytics is an extension of the Microsoft 365 Apps user experience. It uses everyday data that is already available in Microsoft 365 to produce insights and suggestions that will help you achieve balance and better make use of your time. It aims to identify and improve work patterns by looking at how time is spent and who they spend it with.

The student placement management software Sonia supports key stages of Faculty of Education's student teacher placement program and ensures a seamless transition of student data, records management, plus time-saving automation, communication, and workflow mapping.

eGAS allows candidates to apply for graduate studies at the University of Windsor, submit required documents, and track progress of their application. To be able to access eGAS applicants must first create an eGAS account. Note that UWin Account cannot be used to sign into eGAS at this time.

Identity Management & Enterprise Directory Services (eDS) aims at enabling the right individuals to access the right resources at the right times and for the right reasons. Central LDAP Directory aggregates user data extracted from so called "authoritative sources", such as HR system (VIP), UWinsite Student, and Campus Phone Directory.

JD Edwards FIS is a legacy Financial Information System that has been replaced in Feb 2017 with UWinsite Finance (Oracle Financial Cloud & Hyperion). At this time, read-only access to this system is allowed to selected group of users, mostly in Finance department.

I.T. Services cannot provide a high level of support on all software used on campus. I.T. Services is dedicated to providing the highest level of support possible for packages that are selected for full support. The selection of packages and the level of support given each package are determined by perceived demand, support available for similar packages, knowledge of staff, and the time required (and available) to learn the packages.

An on-line phone directory called Find A Person is available at uwindsor.ca/findaperson You can search for faculty and staff by name, department name, e-mail address, telephone extension, or by expertise.

IBM Lotus Notes and Domino Designer are legacy tools that were used by faculty and staff for e-mail, web publishing, and collaboration.

UWinsite Finance is the University of Windsor’s financial information system. Do not open a ticket here if the issue is regarding student financials. Tickets for this should be submitted under UWinsite Student.

I.T. Services provides assistance to faculty and staff experiencing hardware problems with their work devices, or wanting to upgrade or dispose their devices.

Cortex XDR is the campus approved endpoint protection (AEP) anti-virus solution. If an alert is received from Cortex about malware, a blocked program, or suspicious activity on a device, it can be reported here. You can also request replacement of old anti-virus (e.g Sentinel ONE or Sophos Endpoint Protection) with Cortex XDR.

Sharing a printer reduces costs by limiting the number of printers needed within a designated area or department. Ensuring secure reliable access to these networked printers is an important function provided through Active Directory printing services.

I.T. Services will assist with I.T. related employee onboarding (account creation, office telephone service, access to systems and resources), and offboarding (termination of access).