Faculty, staff and students who would like to use software that is not covered by any of the campus-wide licensing agreements can submit a request to purchase a license. Once the funds have been transferred from the account specified in the ticket, the license will be automatically assigned to user's UWin Account for subscription based products. For other products, the license key will be e-mailed to the client with instructions.
University-owned computers that are joined to Azure Active Directory and managed via Intune, will have the software installed automatically as soon as the license is paid for and assigned. Users will also have the option to install it themselves form the University of Windsor app store or Company Portal app (replacement of SoftwareDepot).
See important information on the bottom of this page before submitting your ticket.
Note: NVivo is no longer being centrally licensed. For more information, please read this article for NVivo.
Requesting Assistance
Have a question about this service? Ask it here.
To submit your request to purchase new license for any of the software mentioned above, or to extend your existing subscription, or transfer previously purchased license to another person, please click on the Open Ticket button on the right. This will bring up a form that you will need to fill-out and submit to open a support ticket with the I.T. Service Desk. You will receive a confirmation e-mail with the ticket reference number and additional instructions.
NOTE:
- You must include a full 30-digit UWinsite Finance account number in your ticket, if you are requesting one of the licenses that is not free. Otherwise, we cannot process your request.
- You can request only one license per ticket.
- You must enter the name of the person who the license is for as requestor, if you are submitting this ticket on behalf of someone else.