I.T. Services cannot provide a high level of support on all software used on campus. I.T. Services is dedicated to providing the highest level of support possible for packages that are selected for full support. The selection of packages and the level of support given each package are determined by perceived demand, support available for similar packages, knowledge of staff, and the time required (and available) to learn the packages.
Software on University computers and personal BYOD computers is managed by Microsoft Intune device management platform. To install University software on your computer:
- Launch Company Portal app that is already installed on your work computer, or go to University of Windsor Intune Company Portal (portal.manage.microsoft.com) and sign in with your UWin Account (Microsoft work or school account), if prompted.
- Click on Apps.
- Find the software that you need to install and click on its title to see details.
- Click on Install button.
Requesting Assistance
Have a question about this service? Ask it here.
To request assistance with these packages, click on the corresponding link:
To request assistance with other software packages including Engineering software, please click on Open Ticket button on the right. This will bring up a form that you will need to fill-out and submit to open a support ticket with the I.T. Service Desk. You will receive a confirmation e-mail with the ticket reference number and additional instructions.