Error message when attaching files in Outlook on the Web: "Something went wrong while connecting to OneDrive for Business"

Microsoft is reporting an issue with Outlook Web App (OWA) that appears to be affecting Office 365 OWA users at the University of Windsor that do not have OneDrive enabled on their acocunt. This issue started on Thursday, October 13, 2016. Users may see a OneDrive error when attempting to attach files through Outlook on the web, but the error can be ignored.

The file attachment window will display an error that says "Something went wrong while connecting to OneDrive for Business". This issue only affects users who do not have a OneDrive for Business subscription, so the error can be ignored. While Microsoft is working on a fix, users can use a workaround: select "Computer" to choose a file to attach, or drag and drop attachments into the browser window.


 

 

Details

Article ID: 17886
Created
Fri 10/28/16 5:31 PM
Modified
Mon 10/4/21 1:15 PM