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Crystal Reports is a business intelligence application. It is used to design and generate reports from a wide range of data sources.

CRYSTAL3 server is not integrated with UWin Account

Cognos is a reporting tool used by Institutional Analysis to create projection data models for its student enrollment projections.

Resolver Dispatch System allows Campus Police to log and monitor incidents. This incident management system allows reporting as well.

Microsoft Power BI is an interactive data visualization reporting solution with a main focus on business intelligence (BI), as a part of the Microsoft Power Platform.

Please use this form to submit a inquiry, request or problem report *only* if you can't find the proper sub-category for it.

Used by Food Services, EventWorX provides event management along with catering and online ordering and allows for the assigning of event halls, scheduling events, creating food menus, billing patrons/departments and creating financial reporting for finance.

Cortex XDR is the campus approved endpoint protection (AEP) anti-virus solution. If an alert is received from Cortex about malware, a blocked program, or suspicious activity on a device, it can be reported here. You can also request replacement of old anti-virus (e.g Sentinel ONE or Sophos Endpoint Protection) with Cortex XDR.

REDCap is a secure web platform for building and managing online databases and surveys. REDCap's streamlined process for rapidly creating and designing projects offers a vast array of tools that can be tailored to virtually any data collection strategy.

The My Attendance application supports the tracking of staff absences at the department level.

As part of the University of Windsor’s enterprise resource planning (ERP) system, UWinsite Engage is a marketing automation platform that enables sophisticated e-mail marketing, advanced segmentation, forms, event registration, and digital body language tracking. ​UWinsite Engage is designed to be used by the campus community to deliver relevant and timely communications to UWindsor’s constituents from their first contact with the University as prospective students through their ongoing engagement with their alma mater as proud alumni.

Starting Fall 2023, the University of Windsor is implementing the Senate approved Student Perceptions of Teaching (SPTs), formerly the Student Evaluations of Teaching (SETs).

UWinsite Finance is the University of Windsor’s financial information system. Do not open a ticket here if the issue is regarding student financials. Tickets for this should be submitted under UWinsite Student.

Microsoft SharePoint is a cloud-based service that helps University of Windows faculty, staff, students and community partners share and manage content, knowledge, and applications to empower teamwork, quickly find information and seamlessly collaborate across the organization.

Domain Name Services (DNS) is the Internet's equivalent of a phone book. DNS servers maintain a directory of domain names (example: uwindsor.ca) and translate them to Internet Protocol (IP) addresses (example: 137.207.71.196). This is necessary because, although domain names are easy for people to remember, computers or machines, access websites based on IP addresses. The Dynamic Host Configuration Protocol (DHCP) is a network protocol used to assign IP addresses and provide configuration information to devices such as servers, desktops, or mobile devices, so they can communicate on a network using the Internet Protocol (IP). All IP addresses are dynamically allocated by our DHCP servers on both wireless and wired networks