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Before you can use the printer, you will need to download and run the GoPrint Client Installer program. This will add the printer and the GoPrint software on your device, as described in this artcle.
Process Overview
The printing procedure involves a number of steps. The two steps in the orange box below will need to be done once on your computer.
Installing GoPrint Web Client
1. Download the gswebclient file using the link in the Files section of this page.
2. Create a folder on the C:\webclient.
3. Move the gswebclient.exe to the folder
4. Right-click and run as Administrator.
5. Preference dialog box pops up, set it up as shown below:
The Printing Process
The GoPrint Web client will automatically run and display in your notifications area (lower right corner) as the GoPrint icon. When you send a job to a GoPrint printer, a popup window will appear a few moments after the print job has been sent.
Here you can specify a job ID. The name will appear as a button on the release station.
Firewall Settings
For communications to flow properly between the GoPrint server and your computer your local firewall must be configured to allow GoPrint port 27768 open in both directions for TCP/UDP traffic. Your Microsoft Windows firewall should be configured by this installation package automatically, but if you are running a different firewall program, you will need to manually open port 27768 for TDP and TCP traffic in both directions.
Issues?
In case of problems with the printer or release station, contact the departmental technical support people, if available.
If you encounter problems using the GoPrint software, or a departmental or lab technician is not able to help, contact the IT Service Desk at www.uwindsor.ca/itshelp or call extension 4440.
If you are having problems with your UwinCARD, or account balance, contact the UwinCARD Office at extension 8946 (UWIN) or send email to uwincard@uwindsor.ca.