Knowledge Base

Categories (6)

Information Technology

Technology-related services.
Expand

Registrar & Academic Inquiries

UWinsite Student, registration, student financials and other academic-related questions
Expand

Teaching & Learning

Blackboard, Brightspace, Classrooms & AV Equipment, Computer Labs, UWinsite Student, mySuccess (Orbis) Portal, ARC1 Unix Server
Expand

Finance

UWinsite Finance is a new financial information system, that replaced the legacy JD Edwards FIS.
Expand

Facilities

Services related to University facilities including key control, maintenance, etc.
Expand

Media Production & Special Event Services

Audio-Video production & special events services, photography, audio and video conferencing, uView video streaming.
Expand

Articles (2)

Pinned Article How to access and update my tickets on Client Portal?

Users can track progress on their tickets and provide feedback directly to staff assigned to work on their requests.

Pinned Article How to open a ticket on the self-service Client Portal?

Learn how to submit service requests and report issues by opening tickets on the self-service Client Portal, and then track progress on your request, and submit feedback to staff working on your request.