Knowledge Base

Categories (8)

Information Technology

Technology-related services.
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Registrar & Academic Inquiries

UWinsite Student, registration, student financials and other academic-related questions
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Teaching & Learning

Brightspace, Classrooms & AV Equipment, Computer Labs, UWinsite Student, mySuccess (Orbis) Portal, ARC1 Unix Server
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Human Resources, Payroll & OHRCRM

Services offered by HR, payroll, health and safety, employment equity, and accessibility.
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Finance

UWinsite Finance is a new financial information system, that replaced the legacy JD Edwards FIS.
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Campus Facilities & Operations

Space management, facilities planning, parking, print shop
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Institutional Analysis

Requests related to the interpretation and insightful use of institutional data.
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Communications or Events

Communications, marketing and production within PAC and the Events Hub
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Articles (2)

Pinned Article How to access and update my tickets on Client Portal?

Users can track progress on their tickets and provide feedback directly to staff assigned to work on their requests.

Pinned Article How to open a ticket on the self-service Client Portal?

Learn how to submit service requests and report issues by opening tickets on the self-service Client Portal, and then track progress on your request, and submit feedback to staff working on your request.