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Troubleshooting OneDrive Issues
This article provides instructions for troubleshooting common OneDrive issues.
University of Windsor Data Services Retention and Termination
When does the University delete my files?
Known issue: OneDrive client will not start on Windows 10
OneDrive does not start on Windows 10 dues to incorrect registry and GPO settings on the device.
Why don't I see the status indicators in my OneDrive for Business on my Mac?
How to display the OneDrive for Business status indicator icons on Mac
What are OneDrive for Business restrictions and limitations?
OneDrive for Business limits and restrictions
How do I find out who has an Excel workbook locked in OneDrive for Business?
How do I find out who has an Excel workbook locked in OneDrive for Business?
Error message when attaching files in Outlook on the Web: "Something went wrong while connecting to OneDrive for Business"
Microsoft is reporting an issue with Outlook on the Web that appears to be affecting our Office 365 users.
Can I sync my personal and University of Windsor OneDrive on the same computer?
You can add your personal OneDrive, if you have a Hotmail account, to the OneDrive Sync Client and sync all your files, work-related and personal, on the same computer.
Why do I have multiple OneDrive icons in my Windows Tray and Windows Explorer Favourites?
Some users may see up to three OneDrive icons in their Windows System Tray. Blue icons are for the University of Windsor OneDrive, and a white icon is for the personal OneDrive.
What is OneDrive Sync Client?
The OneDrive Sync Client is one of the apps included in Microsoft Office 2013 and 2016. Once configured, it lets you connect to and sync files from your University of Windsor OneDrive for Business.
Can multiple people be editing the same MS Office file stored on OneDrive at the same time?
One of the benefits of storing MS Office files on OneDrive as opposed to on the shared network drives is that multiple people can work on the same file at the same time, but there are some caveats.
What are the guidelines for using OneDrive for Business at the University of Windsor?
One Drive for Business should be used to store your work-related files, in accordance with the University of Windsor acceptable use policy.
How can I check space usage on my OneDrive?
How to tell how much space you have , and how much space you have used so far.
Uploading files to OneDrive
Instructions for uploading folders and files to OneDrive.
How can I find out which teams/groups I belong to as a member or owner?
Instructions for accessing shared files and e-mails that are stored inside Office 365 Groups that you are subscribed to.