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Authenticator browser plug-in is an alternative MFA option to apps such as Microsoft or Google Authenticator. It can be used as a second factor authentication method by users who are unable to install the authenticator app on their smartphone. This article explains how to install the authenticator.cc browser extension, register it as your Multi-Factor Authentication (MFA) method and use it to generate verification codes when signing in.

The MFA system requires that all faculty, staff and students create at least one second factor for authentication in their account MFA settings. This document outlines the various options for the second factor, and explains the pro's and con's of each one.

If you are listed as the owner of the group, you can make changes to the members by following instructions outlined in this article.

This article explains what Microsoft 365 Copilot is used for, what the Edge Copilot you already have can do, the key differences between them and when to use each one.

This article applies explains how shared mailboxes are added to the new version of Outlook desktop app for Windows.

Instructions on adding a shared mailbox to the legacy version Outlook desktop app for Windows.

University of Windsor has a wide variety of clubs and associations that students can join. Officially sanctioned clubs can apply for a club mailbox and team.

Phishing scams are fake e-mails trying to trick users into actions on behalf of the scanner. This article shows how to recognize phishing messages, how to avoid them and what to do when you discover one.

IT Services utilizes the Outlook Junk Email Filter to block delivery of unwanted emails to your inbox. This article explains how to check and set junk mail settings. It also explains how to report spam and suspected phishing messages.

This article contains information on how University faculty, staff and students can obtain software that they are licensed for under campus agreements, or can purchase a discounted license for under the academic/volume pricing agreements.

All University workstations managed by Intune will receive an automated installation of Microsoft 365 Apps (formerly Office 365 Pro Plus). The procedure outlined in this article should only be used on workstations that have not yet been upgraded to Modern Desktop as well as BYOD workstations (eg. home computer) and student computers.

If you accidentally delete a file or folder stored in OneDrive or a team (SharePoint), you can recover it from the recycle bin.

Most of the classrooms on campus are equipped with a PC that is connected to the audio-visual equipment such as a projector and/or sound system. In order to sign into Windows on those computers, class instructors need to us their UWin Account.

Mac users who have these in their UWin Account password are running into sign-in issues once platform Single Sign-On (SSO) feature was enabled on their account. The following error message is displayed: "Your password does not meet the local password policy requirements."

This issue affects Mac devices following Intune enrolment.