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- Knowledge Base
- Information Technology
- Messaging & Collaboration
- Microsoft 365
- Exchange Online (E-mail & Calendar)
This article applies explains how shared mailboxes are added to the new version of Outlook desktop app for Windows.
- Knowledge Base
- Information Technology
- Messaging & Collaboration
- Microsoft 365
- Exchange Online (E-mail & Calendar)
Instructions on adding a shared mailbox to the legacy version Outlook desktop app for Windows.
- Knowledge Base
- Information Technology
- Accounts & Sign-in
- UWin Account
- Types & Services
University of Windsor has a wide variety of clubs and associations that students can join. Officially sanctioned clubs can apply for a club mailbox and team.
- Knowledge Base
- Information Technology
- Messaging & Collaboration
- Microsoft 365
- Exchange Online (E-mail & Calendar)
Phishing scams are fake e-mails trying to trick users into actions on behalf of the scanner. This article shows how to recognize phishing messages, how to avoid them and what to do when you discover one.
- Knowledge Base
- Information Technology
- Messaging & Collaboration
- Microsoft 365
- Exchange Online (E-mail & Calendar)
IT Services utilizes the Outlook Junk Email Filter to block delivery of unwanted emails to your inbox. This article explains how to check and set junk mail settings. It also explains how to report spam and suspected phishing messages.
- Knowledge Base
- Information Technology
- Hardware, Software & Printing
- Software Support
This article contains information on how University faculty, staff and students can obtain software that they are licensed for under campus agreements, or can purchase a discounted license for under the academic/volume pricing agreements.
- Knowledge Base
- Information Technology
- Hardware, Software & Printing
- Software Support
- Microsoft 365 Apps & Portal
All University workstations managed by Intune will receive an automated installation of Microsoft 365 Apps (formerly Office 365 Pro Plus). The procedure outlined in this article should only be used on workstations that have not yet been upgraded to Modern Desktop as well as BYOD workstations (eg. home computer) and student computers.
- Knowledge Base
- Information Technology
- Messaging & Collaboration
- File Sharing & Printing
- File Sharing
- SharePoint (Sites/Teams/Groups)
If you accidentally delete a file or folder stored in OneDrive or a team (SharePoint), you can recover it from the recycle bin.
- Knowledge Base
- Teaching & Learning
Most of the classrooms on campus are equipped with a PC that is connected to the audio-visual equipment such as a projector and/or sound system. In order to sign into Windows on those computers, class instructors need to us their UWin Account.
- Knowledge Base
- Information Technology
- Hardware, Software & Printing
- Software Support
- Operating Systems
- macOS
Mac users who have these in their UWin Account password are running into sign-in issues once platform Single Sign-On (SSO) feature was enabled on their account. The following error message is displayed: "Your password does not meet the local password policy requirements."
- Knowledge Base
- Information Technology
- Hardware, Software & Printing
- Software Support
- Operating Systems
- macOS
This issue affects Mac devices following Intune enrolment.
- Knowledge Base
- Information Technology
- Messaging & Collaboration
- Microsoft 365
- Exchange Online (E-mail & Calendar)
If you are listed as the owner of the distribution list, you can make changes to the members of the list by following the instructions outlined in this article.
- Knowledge Base
- Information Technology
- Hardware, Software & Printing
- Device Management
- Intune MDM
- Enrolment
- Windows
In the case of Intune device configuration policies causing OneDrive Sync issues on a non-university owned device, the only solution currently is to remove said device from device administration (Intune MDM) and to edit Widows Registry to re-enable syncing.
- Knowledge Base
- Information Technology
- Messaging & Collaboration
- Microsoft 365
- Exchange Online (E-mail & Calendar)
If you no longer need access to a shared mailbox, you need to notify IT Service Desk and manually remove the shared mailbox from your Outlook.
- Knowledge Base
- Information Technology
- Messaging & Collaboration
- File Sharing & Printing
- File Sharing
- OneDrive
How to tell how much space you have , and how much space you have used so far.