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Multi-Factor Authentication (MFA) combines two or more independent credentials - what you know (your password) with something you have (mobile phone) in order to create a second layer of security for your UWin Account. Even if someone knows your password, they will be prevented from accessing your account when it is protected by MFA.

Instructions on adding a shared mailbox to the legacy version Outlook desktop app for Windows.

MIcrosoft Office for Mac is unable to activate

Passkeys are the most secure method of authentication. There are two different types of passkeys: a synced passkey (automatically syncs across your devices) and a device‑bound passkey (tied to a single device). This article focuses on synced passkeys.

Each person that plans on writing a Knowledge Base article needs to follow these writing guidelines.

How to tell how much space you have , and how much space you have used so far.

If you no longer need access to a shared mailbox, you need to notify IT Service Desk and manually remove the shared mailbox from your Outlook.

This article explains which browsers should be used for the optimal experience with systems and apps used at the University of Windows, such as Microsoft 365, Brightspace, UWinsite, etc.

All University workstations managed by Intune will receive an automated installation of Microsoft 365 Apps (formerly Office 365 Pro Plus). The procedure outlined in this article should only be used on workstations that have not yet been upgraded to Modern Desktop as well as BYOD workstations (eg. home computer) and student computers.

If you are listed as the owner of the group, you can make changes to the members by following instructions outlined in this article.

A device‑bound passkey stored locally in Microsoft Authenticator app on your mobile device is tied to a single device or authenticator instance and does not sync, meaning it must be re‑registered on each new device. It uses biometrics or a PIN to prove your identity and is resistant to phishing while providing tighter control than synced passkey by keeping the credential confined to one device.

After adding a passkey to Authentication Options for MFA and being placed under conditional access policy that requires phishing-resistant authentication, users are unable to complete the MFA challenge in some scenarios. During MFA those users are not given the option to sign in with the passkey on their smartphone and are asked to use a security key that they do not have.

This article explains what Microsoft 365 Copilot is used for, what the Edge Copilot you already have can do, the key differences between them and when to use each one.

Microsoft Authenticator is a free mobile app from Microsoft for iPhone, iPad, and Android devices that helps protect your UWin Account (Microsoft work/school account). Passwords alone are no longer enough to keep accounts secure. Microsoft Authenticator adds an extra layer of protection that helps prevent unauthorized access, even if someone else knows your password.

Microsoft is now supporting phone sign-in which is a type of two-step authentication that does not require the user to enter their password.