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- Knowledge Base
- Information Technology
- Hardware, Software & Printing
- Device Management
- Intune MDM
- Compliance & Conditional Access
When accessing OneDrive or other Microsoft 365 Apps in a browser you may see a message displayed on the top of the browser window that says "Your organization doesn't allow you to download, print, or sync using this device (...) This can happen for three different reasons
- Knowledge Base
- Information Technology
- Messaging & Collaboration
- Microsoft 365
- Exchange Online (E-mail & Calendar)
Instructions on adding a shared mailbox to Outlook 365/2016 for Windows
- Knowledge Base
- Information Technology
- Hardware, Software & Printing
- Printing
- Xerox Devices/PaperCut Printing
In case a generic Xerox driver was installed on your device (e.g. via Print Deploy), you can adjust the settings to provide access to advanced Xerox features.
- Knowledge Base
- Information Technology
- Hardware, Software & Printing
- Software Support
- Browsers
This article explains which browsers should be used for the optimal experience with systems and apps used at the University of Windows, such as Microsoft 365, Brightspace, UWinsite, etc.
- Knowledge Base
- Information Technology
- Hardware, Software & Printing
- Software Support
This article contains information on how University faculty, staff and students can obtain software that they are licensed for under campus agreements, or can purchase a discounted license for under the academic/volume pricing agreements.
- Knowledge Base
- Information Technology
- Messaging & Collaboration
- Microsoft 365
- Exchange Online (E-mail & Calendar)
IT Services utilizes the Outlook Junk Email Filter to block delivery of unwanted emails to your inbox. This article explains how to check and set junk mail settings. It also explains how to report spam and suspected phishing messages.
- Knowledge Base
- Information Technology
- Hardware, Software & Printing
- Device Management
- Intune MDM
- Enrolment
- macOS, iOS, ipadOS
This article describes how to use the Company Portal app for macOS to enroll their work or BYOD devices themselves through the Company Portal app.
- Knowledge Base
- Information Technology
- Hardware, Software & Printing
- Device Management
- Intune MDM
- Compliance & Conditional Access
Microsoft Edge browser requires the user to be signed in to the browser to properly pass device identity. Otherwise, it behaves like Chrome without the Microsoft Single Sign On extension.
- Knowledge Base
- Information Technology
- Messaging & Collaboration
- Microsoft 365
- Exchange Online (E-mail & Calendar)
If you are listed as the owner of the distribution list, you can make changes to the members of the list by following the instructions outlined in this article.
- Knowledge Base
- Information Technology
- Hardware, Software & Printing
- Software Support
- TeamDynamix
Each person that plans on writing a Knowledge Base article needs to follow these writing guidelines.
- Knowledge Base
- Information Technology
- Messaging & Collaboration
- File Sharing & Printing
- File Sharing
- OneDrive
How to tell how much space you have , and how much space you have used so far.
- Knowledge Base
- Information Technology
- Hardware, Software & Printing
- Device Management
- Intune MDM
- Enrolment
- macOS, iOS, ipadOS
This article provides steps for Mac users to enable Single Sign-On (SSO) on their workstation.
- Knowledge Base
- Information Technology
- Hardware, Software & Printing
- Device Management
- Intune MDM
- Enrolment
- macOS, iOS, ipadOS
The article walks users through enrolling a Personal iOS device with Intune to access University data, files, and systems.
- Knowledge Base
- Information Technology
- Messaging & Collaboration
- File Sharing & Printing
- File Sharing
- SharePoint (Sites/Teams/Groups)
This article summarises and explains differences between three different types of channels that can be added to a team to organise its content. It also provides instructions for creating new channels, recovering deleted channels, and discusses some of the limitations associated with channels.
- Knowledge Base
- Information Technology
- Hardware, Software & Printing
- Device Management
- Intune MDM
- Enrolment
- Linux
This article describes how to enroll a University-owned Linux device in Intune device management.