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Microsoft Entra Passkey on Windows (EPOW) allows users to register a passkey for their UWin Account (Microsoft work/school account) directly into their device's local Windows Hello container and use it to sign in to University apps that use Microsoft Entra ID for authentication. Microsoft Entra passkey on Windows enables phishing-resistant sign-in by using a Windows Hello biometric or PIN without requiring the device to be Microsoft Entra joined or registered.
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- Accounts & Sign-in
- Multi-Factor Authentication (MFA)
A device‑bound passkey stored locally in Microsoft Authenticator app on your mobile device is tied to a single device or authenticator instance and does not sync, meaning it must be re‑registered on each new device. It uses biometrics or a PIN to prove your identity and is resistant to phishing while providing tighter control than synced passkey by keeping the credential confined to one device.
- Knowledge Base
- Information Technology
- Accounts & Sign-in
- Multi-Factor Authentication (MFA)
After adding a passkey to Authentication Options for MFA and being placed under conditional access policy that requires phishing-resistant authentication, users are unable to complete the MFA challenge in some scenarios. During MFA those users are not given the option to sign in with the passkey on their smartphone and are asked to use a security key that they do not have.
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This article explains what Microsoft 365 Copilot is used for, what the Edge Copilot you already have can do, the key differences between them and when to use each one.
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- Multi-Factor Authentication (MFA)
Passkeys are the most secure method of authentication. There are two different types of passkeys: a synced passkey (automatically syncs across your devices) and a device‑bound passkey (tied to a single device). This article focuses on synced passkeys.
- Knowledge Base
- Information Technology
- Accounts & Sign-in
- Multi-Factor Authentication (MFA)
Microsoft Authenticator is a free mobile app from Microsoft for iPhone, iPad, and Android devices that helps protect your UWin Account (Microsoft work/school account). Passwords alone are no longer enough to keep accounts secure. Microsoft Authenticator adds an extra layer of protection that helps prevent unauthorized access, even if someone else knows your password.
- Knowledge Base
- Information Technology
- Accounts & Sign-in
- Multi-Factor Authentication (MFA)
Microsoft is now supporting phone sign-in which is a type of two-step authentication that does not require the user to enter their password.
- Knowledge Base
- Information Technology
- Accounts & Sign-in
- Multi-Factor Authentication (MFA)
When you sign in to your new account for the first time, you will be guided through a short setup process to configure multi-factor authentication (MFA). You must complete this step before gaining full access to your account. The setup process is designed to be simple and only takes a few minutes, helping ensure your account is protected from unauthorized access from the very beginning.
- Knowledge Base
- Information Technology
- Accounts & Sign-in
- Multi-Factor Authentication (MFA)
You can reset your MFA settings yourself following the instructions in this article as long as you have configured your UWin Account security questions. If you have not configured your security questions or forgot your answers, you will need to submit a ticket or contact the IT Service Desk to reset your MFA settings.
- Knowledge Base
- Information Technology
- Accounts & Sign-in
- Multi-Factor Authentication (MFA)
The different authentication options available in the My Profile under “My Security Info” page exist to let users prove their identity using multiple methods, which strengthens account security and provides flexibility during sign‑in or account recovery. Instead of relying only on a password—which can be stolen or guessed—these options (such as the Microsoft Authenticator app or passkeys) add extra verification factors so that access requires something you know, have, or are.
- Knowledge Base
- Information Technology
- Accounts & Sign-in
- Multi-Factor Authentication (MFA)
Multi-Factor Authentication (MFA) combines two or more independent credentials - what you know (your password) with something you have (mobile phone) in order to create a second layer of security for your UWin Account. Even if someone knows your password, they will be prevented from accessing your account when it is protected by MFA.
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If you are listed as the owner of the group, you can make changes to the members by following instructions outlined in this article.
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- Microsoft 365
- Exchange Online (E-mail & Calendar)
This article applies explains how shared mailboxes are added to the new version of Outlook desktop app for Windows.
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- Messaging & Collaboration
- Microsoft 365
- Exchange Online (E-mail & Calendar)
Instructions on adding a shared mailbox to the legacy version Outlook desktop app for Windows.
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University of Windsor has a wide variety of clubs and associations that students can join. Officially sanctioned clubs can apply for a club mailbox and team.