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This article contains information on how University faculty, staff and students can obtain software that they are licensed for under campus agreements, or can purchase a discounted license for under the academic/volume pricing agreements.

All University workstations managed by Intune will receive an automated installation of Microsoft 365 Apps (formerly Office 365 Pro Plus). The procedure outlined in this article should only be used on workstations that have not yet been upgraded to Modern Desktop as well as BYOD workstations (eg. home computer) and student computers.

If you accidentally delete a file or folder stored in OneDrive or a team (SharePoint), you can recover it from the recycle bin.

Most of the classrooms on campus are equipped with a PC that is connected to the audio-visual equipment such as a projector and/or sound system. In order to sign into Windows on those computers, class instructors need to us their UWin Account.

Mac users who have these in their UWin Account password are running into sign-in issues once platform Single Sign-On (SSO) feature was enabled on their account. The following error message is displayed: "Your password does not meet the local password policy requirements."

This issue affects Mac devices following Intune enrolment.

If you are listed as the owner of the distribution list, you can make changes to the members of the list by following the instructions outlined in this article.

In the case of Intune device configuration policies causing OneDrive Sync issues on a non-university owned device, the only solution currently is to remove said device from device administration (Intune MDM) and to edit Widows Registry to re-enable syncing.

University of Windsor has a wide variety of clubs and associations that students can join. Officially sanctioned clubs can apply for a so called "Club Account" that comes with a shared mailbox and a team.

If you no longer need access to a shared mailbox, you need to notify IT Service Desk and manually remove the shared mailbox from your Outlook.

How to tell how much space you have , and how much space you have used so far.

Instructions on adding a shared mailbox to Outlook 365/2016 for Windows

This article describes how to use the Company Portal app for macOS to enroll their work or BYOD devices themselves through the Company Portal app.

This article describes how to enroll a University-owned Linux device in Intune device management.

When accessing OneDrive or other Microsoft 365 Apps in a browser you may see a message displayed on the top of the browser window that says "Your organization doesn't allow you to download, print, or sync using this device (...) This can happen for three different reasons