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- Knowledge Base
- Information Technology
- Hardware, Software & Printing
- Software Support
- Brightspace
Brightspace Quizzes, Surveys, and Self-Assessments support a variety of question types. This article lists the questions types and provides a brief description of each.
- Knowledge Base
- Information Technology
- Hardware, Software & Printing
- Software Support
- Brightspace
At the start of every term, students are changing their course enrollments and may withdraw from your course. Those students who withdraw from your course will display a VW (for Voluntary Withdrawal) when you submit grades on UWinsite Student. Unfortunately, you will not be able to see the "VW" indicators while viewing the classlist in UWinSite before then. These steps will help you find the students who are enrolled and who have withdrawn from your course.
- Knowledge Base
- Information Technology
- Hardware, Software & Printing
- Software Support
- Brightspace
Find the quiz submissions that still need to be graded.
- Knowledge Base
- Information Technology
- Hardware, Software & Printing
- Software Support
- Brightspace
View assignments that need to be graded.
- Knowledge Base
- Information Technology
- Accounts & Sign-in
- Multi-Factor Authentication (MFA)
Microsoft is now supporting phone sign-in which is a type of two-step authentication that does not require the user to enter their password.
- Knowledge Base
- Information Technology
- Hardware, Software & Printing
- Printing
- Xerox Devices/PaperCut Printing
The newly refreshed Xerox MFD have the ability to fax.
- Knowledge Base
- Information Technology
- Hardware, Software & Printing
- Device Management
- Intune MDM
- Compliance & Conditional Access
This article summarizes current limitations affecting macOS devices when it comes to Intune enrolment and conditional access.
- Knowledge Base
- Information Technology
- Telecom & Mobile
TELUS is University's preferred vendor for mobility and telecommunication services. Note that this service is available to University employees & retired employees only. TELUS' local authorized dealer for the University of Windsor corporate account is SmartCell.
- Knowledge Base
- Information Technology
- Hardware, Software & Printing
- Device Management
- Intune MDM
- Compliance & Conditional Access
In order for your Apple macOS computer to be deemed as compliant, it must meet a number of requirements. Non-compliant devices will not be able to access most of University systems and data.
- Knowledge Base
- Information Technology
- Hardware, Software & Printing
- Device Management
- Intune MDM
- Compliance & Conditional Access
In order for your work computer to be deemed as compliant, it must meet a number of requirements. Non-compliant devices will not be able to access some of the resources and systems starting in Q4 of 2023.
- Knowledge Base
- Information Technology
- Hardware, Software & Printing
- Device Management
- Intune MDM
- Enrolment
This article provides suggestions for troubleshooting most common device enrollment issues in Microsoft Intune.
- Knowledge Base
- Information Technology
- Hardware, Software & Printing
- Software Support
- Brightspace
To see who is enrolled in your Brightspace course site and who has been removed from your course site, follow these steps to view the Classlist and the Withdrawals table.
- Knowledge Base
- Information Technology
- Hardware, Software & Printing
- Device Management
- ScreenConnect
ScreenConnect software is being installed on every University owned workstation. It allows IT Services staff to remotely connect to workstations for the purpose of troubleshooting, software installation, etc.
- Knowledge Base
- Information Technology
- Hardware, Software & Printing
- Software Support
- Microsoft 365 Apps & Portal
Information on licensing, installing and using Power BI apps.
- Knowledge Base
- Information Technology
- Hardware, Software & Printing
Support information related to Apple hardware and software including how to begin a warranty call.