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- Knowledge Base
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In order for the Apple iOS/iPadOS smartphone or tablet (iPhone/iPad) to be deemed as compliant, it must meet a number of requirements. Non-compliant devices will not be able to access most of University systems and data.
- Knowledge Base
- Information Technology
- Hardware, Software & Printing
- Device Management
- Intune MDM
- Compliance & Conditional Access
In order for your Apple macOS computer to be deemed as compliant, it must meet a number of requirements. Non-compliant devices will not be able to access most of University systems and data.
- Knowledge Base
- Information Technology
- Hardware, Software & Printing
- Device Management
- ScreenConnect
ScreenConnect software is being installed on every University owned workstation. It allows IT Services staff to remotely connect to workstations for the purpose of troubleshooting, software installation, etc.
- Knowledge Base
- Teaching & Learning
Most of the classrooms on campus are equipped with a PC that is connected to the audio-visual equipment such as a projector and/or sound system. In order to sign into Windows on those computers, class instructors need to us their UWin Account.
- Knowledge Base
- Information Technology
- Messaging & Collaboration
- Microsoft 365
- Exchange Online (E-mail & Calendar)
Phishing scams are fake e-mails trying to trick users into actions on behalf of the scanner. This article shows how to recognize phishing messages, how to avoid them and what to do when you discover one.
- Knowledge Base
- Information Technology
- Accounts & Sign-in
- Multi-Factor Authentication (MFA)
Multi-Factor Authentication (MFA) combines two or more independent credentials - what you know (your password) with something you have (mobile phone) in order to create a second layer of security for your UWin Account. Even if someone knows your password, they will be prevented from accessing your account when it is protected by MFA.
- Knowledge Base
- Information Technology
- Accounts & Sign-in
- Multi-Factor Authentication (MFA)
Microsoft is now supporting phone sign-in which is a type of two-step authentication that does not require the user to enter their password.
- Knowledge Base
- Information Technology
- Accounts & Sign-in
- UWin Account
- Types & Services
Details on UWin Account for retirees and services that are included..
- Knowledge Base
- Information Technology
- Hardware, Software & Printing
- Software Support
- TeamDynamix
Each person that plans on writing a Knowledge Base article needs to follow these writing guidelines.
- Knowledge Base
- Information Technology
- Hardware, Software & Printing
- Device Management
- Intune MDM
- Compliance & Conditional Access
In order for your work computer to be deemed as compliant, it must meet a number of requirements. Non-compliant devices will not be able to access some of the resources and systems starting in Q4 of 2023.
- Knowledge Base
- Information Technology
- Messaging & Collaboration
- File Sharing & Printing
- File Sharing
- OneDrive
How to tell how much space you have , and how much space you have used so far.
- Knowledge Base
- Information Technology
- Accounts & Sign-in
- UWin Account
- Types & Services
After a student graduates, their UWin Account type automatically transitions from "Undergraduate Student (U)" or "Graduate Student (G)" to "Alumni (A)." This transition involves a change in Microsoft licensing resulting in a removal of access to several resources, as explained in this article.
- Knowledge Base
- Information Technology
- Hardware, Software & Printing
- Software Support
- Browsers
This article explains which browsers should be used for the optimal experience with systems and apps used at the University of Windows, such as Microsoft 365, Brightspace, UWinsite, etc.
- Knowledge Base
- Information Technology
- Messaging & Collaboration
- Microsoft 365
- Exchange Online (E-mail & Calendar)
Your University Microsoft 365 e-mail account can be accessed on your Android 10 or newer smartphone or tablet via the Microsoft Outlook mobile app that is installed automatically on all Intune-administered mobile devices.
- Knowledge Base
- Information Technology
- Accounts & Sign-in
- Multi-Factor Authentication (MFA)
Microsoft Authenticator is a free mobile app from Microsoft for iPhone, iPad, and Android devices that helps protect your UWin Account (Microsoft work/school account). Passwords alone are no longer enough to keep accounts secure. Microsoft Authenticator adds an extra layer of protection that helps prevent unauthorized access, even if someone else knows your password.