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- Knowledge Base
- Information Technology
- Hardware, Software & Printing
- Printing
- Xerox Copiers
Xerox/PaperCut upgrades are taking place starting in May 2024; this article will be updated to keep campus users apprised of the changes.
- Knowledge Base
- Information Technology
- Hardware, Software & Printing
- Device Management
- Intune MDM
- Compliance & Conditional Access
Conditional Access is rolling out across the UWindsor campus for faculty and staff starting in November 2023. Conditional Access verifies users and their devices employing a set of automated security policies to protect the University network and data. The article covers the current security elements required for a device to stay compliant serving as a platform for relevant KBAs.
- Knowledge Base
- Information Technology
- Hardware, Software & Printing
- Device Management
- Intune MDM
- Compliance & Conditional Access
Microsoft Edge browser requires the user to be signed in to the browser to properly pass device identity. Otherwise, it behaves like Chrome without the Microsoft Single Sign On extension.
- Knowledge Base
- Information Technology
- Hardware, Software & Printing
- Device Management
- Intune MDM
- Compliance & Conditional Access
In order for your work computer to be deemed as compliant, it must meet a number of requirements. Non-compliant devices will not be able to access some of the resources and systems starting in Q4 of 2023.
- Knowledge Base
- Information Technology
- Telecom & Mobile
TELUS is University's preferred vendor for mobility and telecommunication services. Note that this service is available to University employees & retired employees only. TELUS' local authorized dealer for the University of Windsor corporate account is Smartcell.
- Knowledge Base
- Information Technology
- Hardware, Software & Printing
- Device Management
- Intune MDM
- Compliance & Conditional Access
In order for your Apple macOS computer to be deemed as compliant, it must meet a number of requirements. Non-compliant devices will not be able to access most of University systems and data.
- Knowledge Base
- Information Technology
- Hardware, Software & Printing
- Software Support
- TeamDynamix
Each person that plans on writing a Knowledge Base article needs to follow these writing guidelines.
- Knowledge Base
- Information Technology
- Messaging & Collaboration
- File Sharing & Printing
- File Sharing
- OneDrive
How to tell how much space you have , and how much space you have used so far.
- Knowledge Base
- Information Technology
- Accounts & Sign-in
- UWin Account
- Types & Services
Details on UWin Account for retirees and services that are included..
- Knowledge Base
- Information Technology
- Hardware, Software & Printing
- Device Management
- Intune MDM
- Compliance & Conditional Access
This article summarizes current limitations affecting macOS devices when it comes to Intune enrolment and conditional access.
- Knowledge Base
- Information Technology
- Messaging & Collaboration
- File Sharing & Printing
- File Sharing
- SharePoint (Sites/Teams/Groups)
This article summarises and explains differences between three different types of channels that can be added to a team to organise its content. It also provides instructions for creating new channels, recovering deleted channels, and discusses some of the limitations associated with channels.
- Knowledge Base
- Information Technology
- Hardware, Software & Printing
- Device Management
- Intune MDM
- Compliance & Conditional Access
IT Services is currently running a pilot implementation of conditional access involving a limited number of users. Full implementation will take in Q4 of 2023.
- Knowledge Base
- Information Technology
- Hardware, Software & Printing
- Device Management
- Intune MDM
- Compliance & Conditional Access
By implementing smart device administration and conditional access, we empower every stakeholder to fortify our digital defenses, ensuring robust protection against cyber threats. Together, we safeguard our future and together we will move forward.
- Knowledge Base
- Teaching & Learning
Introduction to YuJa video enterprise system with links to more information and support.
- Knowledge Base
- Information Technology
- Hardware, Software & Printing
- Software Support
- Microsoft 365 Apps & Portal
Information on licensing, installing and using Power BI apps.