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QR Code Reader Not Working?
Step 1
If you see a "Loading QR Scanner" message this can usually be cleared by tapping the Refresh icon on the device.
Step 2
If tapping the Refresh icon does not help or you are experiencing a different technical error with the QR code reader, please contact IT Services by calling: 519-253-3000 ext. 4441. Provide the device number (ITS-#######) on the "QR Code Reader Not Working" poster posted close to the QR code reader.
Checking into Campus QR Locations
Every designated entrance on campus has a QR code reader installed in order to record and validate that you have a green SafeLancer badge for the day.
1. Take the Self-Assessment in the Safe Lancer App
Each day, all individuals coming to campus will have to take a COVID-19 self-assessment using the Safe Lancer app. To do this on your phone, open the app, click Self-Assessment > Self-Assessment Tool > Start Self-Assessment.
After receiving an "Approved" self-assessment, continue to step 2.
The service is available through your browser as well if you do not have a mobile phone: https://uwindsor.apparmor.com/WebApp/default.aspx?menu=Start+Web+Self+Assessment
2. Locate a QR Code Scanner
Scanners are available at all designated entrances into buildings.
3. Retrieve your Assessment QR Code
You can retrieve your assessment by opening the Safe Lancer app, clicking Self-Assessment > Self-Assessment Tool > My Self-Assessment Status.
4. Scan your QR code to Check-in across campus
Present your QR code to the QR Code reader, there is a front-facing camera. Once successful, you will receive a green notice confirming "CHECK-IN SUCCESSFUL". You can use your QR code badge to check in for 24 hours across campus before it expires.
Other Scanner Responses
Grey - Check-In Pending
Unable to verify your badge status. Please proceed if you have a green badge.
Grey - Check-In Badge Expired
Your badge has expired. Please perform another self-assessment using the Safe Lancer app and check in again.
Red - Check-In Denied
Your badge has been denied. Please leave campus immediately and self-isolate.
