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ScreenConnect software is being installed on every University owned workstation. It allows IT Services staff to remotely connect to workstations for the purpose of troubleshooting, software installation, etc.

Instructions on setting up GoPrint client (gswebclient) on your Windows to use a campus GoPrint printer.

Virtual Private Network (VPN) technology provides secure remote access and secure data transmission between devices that are not connected to the University wired or wireless campus networks and University systems. The the Palo Alto GlobalProtect software that you can install on your computer makes it seem as if it is on the campus network by setting up a tunnel which encrypts all traffic between your computer and the University firewall. This article is intended for Apple Mac users.

Virtual Private Network (VPN) technology provides secure remote access and secure data transmission between devices that are not connected to the University wired or wireless campus networks and University systems. The the Palo Alto GlobalProtect software that you can install on your computer makes it seem as if it is on the campus network by setting up a tunnel which encrypts all traffic between your computer and the University firewall. This article is intended for Windows users.

Learn how to submit service requests and report issues by opening tickets on the self-service Client Portal, and then track progress on your request, and submit feedback to staff working on your request.

Users can track progress on their tickets and provide feedback directly to staff assigned to work on their requests.

This article explains how to install and configure Sync Client for Microsoft OneDrive.

In some situations, some issues with Lotus Notes can be fixed by re-running the initial setup.