IT Services provides the highest level of support for a selection of software packages. Other software packages are supported on the best effort basis or by the functional professionals in the department or area in which the software is used.
Requesting Assistance
Have a general "how to" question about this service? Post it on our Public Q&A Forum.
To request assistance with other software packages including Engineering software, please click on Open Ticket button on the right. This will bring up a form that you will need to fill-out and submit to open a support ticket with the IT Service Desk. You will receive a confirmation email with the ticket reference number and additional instructions.