Microsoft Exchange Online is a cloud-based messaging solution that delivers e-mail, calendar, contacts, and tasks from PCs, the web, and mobile devices. In addition to personal mailboxes, Office 365 also offers shared mailboxes. Each mailbox has a built-in calendar that can be used to manage your University schedule.
Requesting Assistance
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To request assistance with Office 365 related inquiries listed below, please click on the green Email & Calendar button on the right. This will bring up a form that you will need to fill-out and submit to open a support ticket with the I.T. Service Desk. You will receive a confirmation e-mail with the ticket reference number and additional instructions. Open a ticket for this MS Exchange service offering to:
- request a new shared mailbox or club mailbox
- request access change(s) to a shared mailbox or sponsor change
- request to enable archiving
- report e-mail delivery issue(s)