I.T. Service Desk


 
Monday - Friday
8:30 AM - 4:30 PM
 

 
519-253-3000 ext. 4440
 
  University Computer Centre
1st floor Lobby



Welcome to I.T. Services Client Support Portal

The main objective of this portal is to empower our users to be able to find answers to common I.T. related questions, and to find solutions to common I.T. issues in a time-efficient manner. The portal also provides users with the ability to electronically submit their service requests by opening tickets through the Service Catalogue. Users can then track progress on their tickets and provide feedback directly to I.T. staff assigned to work on their requests.  [...more ]

Getting Started

We recommend that you sign in right away with your UWin ID and password to optimise your experience with our portal. To sign in, please click the Sign In link in the top right corner next to the search bar.
- UWin Account Services

Forgot your password?

If you forgot your UWin ID password, you can reset it by answering security questions or providing student number and PAC (students only). If you never configured your security questions, you have to visit our Service Desk in person and present your ID to have your password reset by our staff.

- Reset Forgotten Password 
- Reset Forgotten Password (PAC)
- Update Security Questions

Don't Have an Active UWin ID?

You can click here to open a ticket without signing in.