Notifications and Alerts

Thu 11/9/17 4:22 PM

Revision 2:  As of 10:50 am, the Telephone system is completely operational.  Anyone having phone issues should contact the IT Service Desk at 519-253-3000, ext. 4440, or via service request at http://www.uwindsor.ca/itshelp.

IT Services

 

Revision 1: As of approximately 9:30 am, all telephone functions in all buildings are available except for those downtown (Pitt-Ferry, Freedom Way and Armouries).  Further updates will be provided as they become available.

IT Services

 

 

On Saturday, November 18 between  6:00 am to 10:00 am, telephones in some campus buildings will intermittently be taken offline as part of efforts to upgrade the existing phone system.  The scope of work involves replacing current phone related network and firewall equipment with newer, faster and more reliable infrastructure.

Affected buildings will include:  

- Vanier Hall (Residence Offices, CELD Annex)

- CELD (Wyandotte)

- CEI

- Joyce Entrepreneurship Center

- Welcome Centre

- Pitt-Ferry

- Lebel

- Armouries

- Freedom Way

- UCC

Any questions or concerns regarding this maintenance should be directed to the IT Service Desk at 519-253-3000, ext. 4440, or via service request at http://www.uwindsor.ca/itshelp.

 

Thu 9/21/17 6:47 AM

IT Services uses a weekly maintenance window to perform application, server and network maintenance.  This window occurs every Thursday between 6:00am and 8:00am.

During this time, IT Services will perform routine maintenance such as applying operating system patches or restarting systems.  Users can expect that some services will be unavailable for short periods without advance notice during this window.

This window is also used for applying configuration changes or updates to the network or applications.  If a change such as this is planned, IT Services will typically provide a notice via HotNews or other means as appropriate.  These notices will provide detail on the length of the service interruption and the expected impact to our customers.

If you experience problems with the network, applications or services after 8:00am on Thursdays, please open a support ticket at https://www.uwindsor.ca/itshelp or by calling the IT ServiceDesk at ext. 4440.

Tue 11/21/17 8:57 PM

We are currently experiencing  intermittent issues with our myUWindsor student portal due to an unexpected high volume of traffic. Our administrators are actively working to resolve the issue.

 

 

 

Mon 11/6/17 3:57 PM

Microsoft restored our web access to Office365 for University Staff.  The Microsoft Outlook mail client remained fully operational through this problem. .  Message up to date and reflecting that all Mail Services are fully operational.

Mon 11/6/17 9:16 AM

IT Services has restored this service.  This problem affected the access of  SIS (Student Information System) and FIS (Financial Information System) programs. Restored same day within 30 minutes; IT apologizes for any inconvenience you are experiencing and are working to restore as soon as possible.