Guest Wi-Fi (eduroam) - How It Works

Guest Wi-Fi access is provided through the "eduroam" wireless network and are requested here. The University of Windsor offers guest Wi-Fi access in 4 ways:

  • Any full time employees generates the guest Wi-Fi account.
  • Daily keyword used to text to a number and get Wi-Fi log in credentials
  • Ticket request for Wi-Fi access for a large event
  • Ticket request to create wifi access accounts for an individual for a longer duration

How it works

Getting credentials

  • Full time employees generates the guest Wi-Fi account:
    • All full time employees now have access to generate up to 5 guest accounts that are able to connect to eduroam (these accounts have no other licensing). 
      • Go to eduroam Visitor Access
      • Click "Sign in"
      • Type in "Windsor" then select "University of Windsor"
      • You should then be signed in automatically, if not enter your UWin ID and password
      • Once signed in, click "Create visitor"
      • Fill out the form. Once completed, the login credentials will be sent to the guest (either text or email depending on what you picked). 
  • Daily code:
    • The following locations can provide a daily code
      • CAW Info Desk
      • Leddy Library
      • IT Service Desk
      • TLC front desk
    • Client will text the daily keyword to 1-833-338-7626
    • Client will receive a text back within 5 minutes with the user name, password and instructions to sign in
  • Ticket request for large event:
    • A UWindsor faculty or staff member submits a ticket
    • A unique keyword that fits the event is created and provided to the person who requested the event Wi-Fi access
    • The keyword and phone number should be made available to the event patrons by the event organizers
    • The event patrons text the event keyword to 1-833-338-7626
    • The event patrons will receive a text back within 5 minutes with the user name, password and instructions to sign in
  • Ticket request for individual for longer duration:
    • A UWindsor faculty or staff member submits a ticket
    • Credentials and instructions on connecting will be sent to both the person who submitted the request and the person looking to get access.
    • Please allow 2-3 business days of lead time for the request to be processed.

Getting connected (After receiving credentials)

  • iPhone/Android:
    • Download the geteduroam app from your respective app store
    • Launch the app
    • *IMPORTANT* When prompted for the institution, enter and select “eduroam Visitor Access Canada”
    • Enter the username and password that was provided
  • Windows/MacOS:
    • Click on the wi-fi icon to see the wireless network options available
    • Select "eduroam" and click Connect
    • Enter the username and password that was provided
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