PAC will do its best to adhere to these timelines, however, there are additional factors that may impact timelines including projected deadlines, level of priority and scope, revisions, and capacity.
When submitting a request, please provide the minimum notice as outlined below.
Marketing, graphic or web design request
Five Business Days
- Advertisements
- Copy Editing
- Flyers
- Photo re-touching
- Postcards
- Posters
- Social media graphics
- Web graphics
- Zap banners
10 Business Days
- Animations for video (lower thirds, introductory slides, existing logo)
- Brochures
- Custom illustrations
15 Business Days
- Booklets
- Multi-Channel Campaign Strategy
20 + Business Days
- Magazines
- Multifaceted requests
- Website design
Important Note: PAC provides up to two revisions for each graphic design project. Additional revisions will affect the designer's ability to meet requested deadlines.
Tips:
- When submitting a request for services please provide drafted, approved copy or let us know if you need any assistance with copywriting. Also, include any images or imagery you like or inspirations.
- PAC adheres and produces material that aligns with the University of Windsor brand standards. Off brand requests that are not University aligned may be out of scope under PAC's service level agreement.
- If requesting a service that will run after hours, after 4:30 pm, Monday to Friday, please note within your request form. This may incur additional labour costs.
Production services request
When submitting a request for Production Services – including promotional photography and videography, event documentation and AV event production services, please take into consideration the work back planning required to execute and deliver.
Pre-planning: four to eight weeks
- Pre-planning is an essential part of Production Services to ensure we can meet your goals and timelines. Depending on the scope of work and current workloads, it is recommended that consultations start at least 8 weeks ahead of deliverable or event
- Video Production and Audio Recordings Pre-planning includes consulting, site visits, storyboarding, script writing, scheduling models/participants/talent, and spaces
- Promotional Photography Pre-planning includes consulting, scheduling participants, and spaces
- Event Production and/or Documentation Pre-planning includes consultation, site visits, agenda building, dry-run scheduling, and production asset creation
Plan Execution: two to 15 business days
- Promotional Video Production filming – depending on scope, this could take longer
- Promotional Photography
- Event Production and/or Documentation – 2-3 business days includes set up, tear down, live event support and documentation (photography and/or filming, but does not include editing)
10 to 20+ Business Days
- Video Editing
- Audio Editing
- Photography Editing
After-hours events or requests supported by PAC Production Services are subject to overtime charges of a rate of $90 to $100/hr per technician.
Tips
- When submitting a request for services please provide as much description as possible
- PAC adheres and produces material that aligns with the University of Windsor brand standards. Off brand requests that are not University aligned may be out of scope under PAC's service level agreement.
- If requesting a service that will run after hours, please let the unit director know before submitting the request.
For classrooms, see AV support.