IT Services recommends faculty and staff members use their departmental Xerox Multifunction Device (MFD).
The Xerox MFDs offer the most cost-effective method of printing on campus. In addition, with print release functionality, they also provide a secure printing option. Many Xerox MFD supplies as well as repairs are also covered by Xerox under its fleet agreement with the University of Windsor.
If needed, buying a desktop printer
If a desktop printer is essential, IT Services recommends looking for a networked printer - one that uses an Ethernet cable for connectivity. Wireless printers can sometimes navigate the University's network but not always. Also, please be aware that some functionality, such as scan to email, will not be available on desktop printers.
Desktop printer repairs
For hardware issues related to a desktop printer (ex: HP, Brother, Epson, etc), first confirm that the correct paper is being used. Next check for a moisture or static problem.
Once these potential issues have been eliminated, you will need to contact a local service provider of your choice. Prior to agreeing to a service call, it is recommended to request an estimate and compare it to the price of the printer.
Please note, IT Services does not repair desktop printers.