Xerox Printers
Are leased and maintained by Tri-County Copiers; please call them directly to resolve a hardware problem. 519-974-3028
HP/Brother/Epson Printers
If you have confirmed that the client is using the correct paper and this is not a moisture or static problem; you can refer them to a local service as IT Services does not repair printers. The contact below specializes in printer problems. It is recommended to price the printer first prior to referring.
Computer Rehab Centre Technician 519-562-8343 Victor or Main Office 519-254-2593
Website http://www.computer-rehab.com/
Email Service@computer-rehab.com
A Service Visit with Computer Rehab is about $75.00 and they can often resolve these types of problems without purchasing a kit. If a cleaning does not work new parts can be ordered and purchased but it would be best to speak with them directly.