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Request installation of a new network jack.

I.T. Services uses the Software Depot web site for software distribution.

I.T. Services cannot provide a high level of support on all software used on campus. I.T. Services is dedicated to providing the highest level of support possible for packages that are selected for full support. The selection of packages and the level of support given each package are determined by perceived demand, support available for similar packages, knowledge of staff, and the time required (and available) to learn the packages.

Raiser's Edge (management of alumni donor records), CAMPUSCALL (phonathon software used to support University’s telephone fundraising program)

Faculty, staff and students who would like to use software that is not covered by any of the campus-wide licensing agreements can submit a request to purchase a license.

The University has negotiated specialized “fleet” pricing for photocopier and printer equipment, supplies, and repair service with Xerox. In the event that a new photocopier or printer is required by a department, clients are asked to contact Procurement to make the necessary arrangements for the purchase and installation of this equipment.

University of Windsor partnered with Sophos, a leading vendor in the Internet security and virus protection software space, to implement virus protection on all computers connected to campus wired network by deploying Sophos Endpoint Security and Control.

The Scantron software and hardware is used for computerized test scoring. An on-line service request form must be filled out prior to coming to Operations Service Counter.

The University of Windsor has implemented a virtual desktop infrastructure (VDI) system that allows people to connect to centrally managed desktops. These Windows 10 desktops have software pre-loaded and they can be accessed from a variety of devices including: Windows PC's, macOS computers, Linux workstations, and Android and Apple tablets.

Virtual Private Network (VPN) technology provides secure remote access and secure data transmission between devices that are not connected to the University wired or wireless campus networks and University systems. The the Palo Alto GlobalProtect software that you can install on your computer makes it seem as if it is on the campus network by setting up a tunnel which encrypts all traffic between your computer and the University firewall.

The Scantron software and hardware is used for Student Evaluation of Teaching (SET). An on-line service request form for your departmental submission must be filled out prior to coming to Operations Service Counter.

The Faculty of Engineering has three physical computer labs located in the Centre for Engineering Innovation. For summer semester 2020, the ECS Virtual Lab has been setup for engineering students and faculty to access engineering software using Windows Virtual Desktop.

LinkedIn Learning is an online platform that helps anyone learn business, software, technology and creative skills to achieve personal and professional goals. It is accessible to faculty, staff or students whose departments who have purchased licenses.

IBM Lotus Notes and Domino Designer are legacy tools that were used by faculty and staff for e-mail, web publishing, and collaboration.

Samba provides file sharing services seamlessly integrating Windows and Unix file systems.