New Computer Procurement & Setup

I.T. Services provides assistance to all departments with the process of procurement and configuration of computers (desktops and laptops).

Computers purchased through one of our preferred vendors come with Windows 10 version 2004 and standard software. For a list of the standard and optional applications, please see this knowledge base article. For recommendations on a standard desktop or laptop computer, please see Related Articles section on the right. 

New Mac setups require an account with Apple.

Please note: While the University is working remotely, there will be a minimum 24 hour waiting period for any hardware (computers, peripherals, etc...) dropped off with IT Services. This is to comply with health and safety guidelines and maintain safety of IT personnel. Because of this, we will be attempting to resolve all issues remotely if possible. Any hardware dropped off without first having been directed to do so will have a minimum turn around time of 72 hours.

All tickets submitted using this form must have the IT Services Authorization form filled and attached (unless the device is delivered directly to IT Services from the manufacturer). It can be downloaded to the right and attached to the ticket with the "Attach" field in the form. 

Requesting Assistance

Have a question about this service? Ask it here.

To request assistance with procuring and setting up your new office desktop or mobile workstation, please click on Open Ticket button on the right. This will bring up a form that you will need to fill-out and submit to open a support ticket with the I.T. Service Desk. You will receive a confirmation e-mail with the ticket reference number and additional instructions

Open Ticket

Related Articles (1)

This article provides a summary of the standard image that is installed on desktop and laptop computers, along with alternative software options.


Service ID: 10884
Fri 11/6/15 2:52 PM
Tue 11/2/21 3:18 PM