Device management, software installation and support, networked and local printers.

Categories (3)

Hardware

Employee on/off-boarding, procurement & provisioning of computers, networked printers, computer labs.

Software

I.T. Services cannot provide a high level of support on all software used on campus. I.T. Services is dedicated to providing the highest level of support possible for packages that are selected for full support. The selection of packages and the level of support given each package are determined by perceived demand, support available for similar packages, knowledge of staff, and the time required (and available) to learn the packages.

Printing

General printing issues, Microsoft Active Directory (AD) Printing Services , GoPrint stations, Xerox copiers.