Microsoft Exchange Online (E-mail & Calendar)

Microsoft Exchange Online is a cloud-based messaging solution that delivers e-mail, calendar, contacts, and tasks from PCs, the web, and mobile devices. This service is hosted on Microsoft Exchange Online servers that are housed in Microsoft datacenters in Toronto and Quebec City (Microsoft Cloud) and are accessible to users on a wide range of devices from inside University's campus wired and wireless networks and over the Internet. The service is fully integrated with Entra ID.

All faculty, staff and students are required to use University e-mail account for all official University business/school related correspondence. See: Accessing UWindsor E-mail Account

In addition to personal mailboxes, Office 365 also offers shared mailboxes. If you need a new shared mailbox to be created, or need to add/remove people to/from an existing shared mailbox, please open a ticket.

Each mailbox has a built-in calendar that can be used to manage your University schedule.

Requesting Assistance

Have a question about this service? Ask it here or book a consultation.

To request assistance with Office 365 related inquiries listed below, please click on the Open Ticket button on the right. This will bring up a form that you will need to fill-out and submit to open a support ticket with the I.T. Service Desk. You will receive a confirmation e-mail with the ticket reference number and additional instructions.

  • Report e-mail delivery issue(s)
  • Request a new shared mailbox
  • Request access change(s) to a shared mailbox
  • Request to enable archiving

To learn about or to request assistance with other features of Microsoft Office 365, please visit these service pages:




Open Ticket

Related Articles (4)

There are several different ways that users can access a shared mailbox.
Links to articles providing specific instructions for various platforms and operating systems.
Find the Exchange Online limits for a variety of service areas, including mailbox storage limits, e-mail distribution lists, to name just a few.
Phishing scams are fake e-mails trying to trick users into actions on behalf of the scanner. This article shows how to recognize phishing messages, how to avoid them and what to do when you discover one.


Service ID: 9843
Wed 7/29/15 1:56 PM
Tue 4/9/24 3:02 PM