Microsoft Exchange Online (E-mail & Calendar)

Microsoft Exchange Online is a cloud-based messaging solution that delivers e-mail, calendar, contacts, and tasks from PCs, the web, and mobile devices. This service is hosted on Microsoft Exchange Online servers that are housed in Microsoft datacenters in Toronto and Quebec City (Microsoft Cloud) and are accessible to users on a wide range of devices from inside University's campus wired and wireless networks and over the Internet. The service is fully integrated with Azure Active Directory (AAD).

All faculty, staff and students are required to use University e-mail account for all official University business/school related correspondence. See: Accessing UWindsor E-mail Account

In addition to personal mailboxes, Office 365 also offers shared mailboxes. If you need a new shared mailbox to be created, or need to add/remove people to/from an existing shared mailbox, please open a ticket.

Each mailbox has a built-in calendar that can be used to manage your University schedule.

Requesting Assistance

Have a question about this service? Ask it here or book a consultation.

To request assistance with Office 365 related inquiries listed below, please click on the Open Ticket button on the right. This will bring up a form that you will need to fill-out and submit to open a support ticket with the I.T. Service Desk. You will receive a confirmation e-mail with the ticket reference number and additional instructions.

  • Report e-mail delivery issue(s)
  • Request a new shared mailbox
  • Request access change(s) to a shared mailbox
  • Request to enable archiving

To learn about or to request assistance with other features of Microsoft Office 365, please visit these service pages:




Open Ticket

Related Articles (4)

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UWin Gmail system has been retired. As of January 2020, all incoming students are being provisioned with Exchange Online e-mail account instead of UWin Gmail account. All users with UWin Gmail accounts in good standing have been migrated to Microsoft 365 / Outlook in Summer 2020. Accounts that were not migrated have been disabled and can no longer be accessed. Access to this service ended on April 30, 2022.
Which browsers should be used for the optimal experience with Office 365


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