Accessing UWindsor Email Account

University email system is hosted by Microsoft. All mailboxes are stored in Exchange Online (Microsoft Cloud), and can be accessed and managed from multiple devices, in several different ways. This service is available to anyone with an active UWin Account, including students, with the exception of University Board members, medical students, and students enrolled in Continuing Education courses (non-traditional students).


Outlook Web App

The main advantage of this method is that it does not require any software to be installed on the computer, or any initial setup/configuration. You just need a computer with a web browser and Internet connection. For details, please see:

Mobile Devices

This includes smartphones and tablets with Android or iOS. The exact method depends on the type of device and its operating system.

Laptops and Desktops

Faculty, staff and students can install and configure the Microsoft Outlook desktop app on their workstations (Win or Mac), along with other Microsoft Office 365 Pro Plus applications.

Note:  The Microsoft Office download is only available to active faculty, staff and students. Alumni and retirees are not eligible to use MS Office through the University of Windsor. You will need to obtain your own license.

Windows 10

How to install Microsoft Office (including Outlook) through the Office 365 portal?

How do I setup Outlook for Windows to access my UWin Office 365 account?


How to install Microsoft Office (including Outlook) through the Office 365 portal?

How do I setup Outlook for Mac to access my UWin Office 365 account?


NOTE: IT Services does not support the use of any other methods/software for accessing Office 365 email accounts (eg: IMAP / Thunderbird, Eudora, etc.).

Print Article


Article ID: 9437
Tue 11/3/15 10:07 AM
Thu 8/4/22 3:28 PM

Related Articles (7)

Your University Microsoft 365 e-mail account can be accessed on your Android 10 or newer smartphone or tablet via the Microsoft Outlook mobile app that is installed automatically on all Intune-administered mobile devices.
Steps for adding UWin Office 365 account to BlackBerry device that is running BlackBerry OS 10. Not applicable to BlackBerry devices with older OS versions.
Instructions for adding your UWin Office 365 account as a "new account" to your Outlook without having to reinstall Outlook or having to remove your existing account data.
There are two ways to access your University Office 365 account on your iOS device - either with the native built in Mail, Contacts and Calendars app, or with Microsoft's Outlook app, available from the Apple App Store.
POP and IMAP email clients cannot send messages using due to the server certificate being expired. Users should upgrade to the Outlook email client and configure their email accounts there.
UWin Gmail system has been retired. As of January 2020, all incoming students are being provisioned with Exchange Online e-mail account instead of UWin Gmail account. All users with UWin Gmail accounts in good standing have been migrated to Microsoft 365 / Outlook in Summer 2020. Accounts that were not migrated have been disabled and can no longer be accessed. Access to this service ended on April 30, 2022.
Troubleshooting steps for problems related to signing into Microsoft 365 portal.

Related Services / Offerings (1)

Microsoft Exchange Online is a cloud-basedmessaging solution that delivers e-mail, calendar, contacts, and tasks from PCs, the web, and mobile devices. This service is hosted on Microsoft Exchange Online servers that are housed in Microsoft datacenters in Toronto and Quebec City (Microsoft Cloud) and are accessible to users on a wide range of devices from inside University's campus wired and wireless networks and over the Internet.