Popular Services

UWin Account

Your UWin Account is your personal digital identification for accessing a number of on-line services at the University of Windsor. A valid and active UWin Account is required of everyone associated with the University of Windsor who plans on using any of the IT systems and services.

UWinsite Student

Launched November 2018, UWinsite Student is the University of Windsor’s student information platform that replaced the legacy Student Information System commonly known on campus as SIS, Forte, or myUWindsor.ca. Used primarily by students, faculty and staff, UWinsite Student also serves applicants and alumni.

Blackboard Learn

Blackboard is the Learning Management System (LMS) that the University of Windsor supports. It is a robust system with several communication tools including Announcements, Discussions, and a Virtual Classroom called Blackboard Collaborate Ultra; multiple assessment options such as Tests and Assignments; and interactive tools including Journals, Blogs, Discussions and Wiki.

Office 365 - E-mail & Calendar

Microsoft Office 365 is a productivity, collaboration, and messaging platform. All faculty, staff and students are required to use University e-mail account for all official University business/school related correspondence. Students will be migrated from UWin Gmail to Office 365 / Outlook by Sept 2020.

General I.T. Support Request

Please use this form to submit a inquiry, request or problem report *only* if you can't find the proper sub-category for it.

UWinsite Finance

UWinsite Finance is the University of Windsor’s financial information system.

UWin Gmail

UWin Gmail is a legacy e-mail system for students. As of January 2020, all incoming students are being provisioned with Office 365 / Outlook e-mail accounts intsead of Gmail accounts. Users with existing UWin Gmail accounts are being migrated to Offcie 365 / Outlook in Summer 2020.

Office 365 - Teams (SharePoint Groups)

Microsoft Teams is a collaboration platform that combines workplace instant messaging, online meetings, notes, and files. It is built on existing Microsoft technologies like Skype and SharePoint woven together by Office 365 Groups.

General I.T. Support Request (no sign-in required)

This service allows you to open a ticket when your UWin ID is no longer active, or when it was not yet created.

Office 365 - Portal & Apps

I.T. Services provides full support for these MS Office 365 productivity apps: Word, Excel, PowerPoint, OneNote, Visio, Project, Publisher. Older versions of Office and MS Access are not supported.

Drupal Content Management (University Website)

To support University of Windsor website, I.T. Services maintains a content management system (CMS) powered by Drupal. A CMS is a computer application that allows publishing, editing, modifying, organizing, deleting, and maintaining content from a central interface.

Office 365 - OneDrive

OneDrive is a file hosting and sharing service in Microsoft Cloud that is included in Office 365 suite of applications available to University of Windsor faculty, staff, and students. The current storage limit for OneDrive users is 1 TB.

Ask.UWindsor

Ask.UWindsor (or UWinsite Service) is a service platform to help address applicants’ and students’ questions about UWindsor.

New Computer Procurement & Setup

I.T. Services provides assistance to all departments with the process of procurement and configuration of computers (desktops and laptops).

Software Depot

I.T. Services uses the Software Depot web site for software distribution.

Employee Onboarding & Offboarding

I.T. Services will assist with I.T. related employee onboarding (workstation setup, office telephone service, access to systems and resources), and offboarding (termination of access, workstation redeployment).

License Request

Faculty, staff and students who would like to use software that is not covered by any of the campus-wide licensing agreements can submit a request to purchase a license.

Engineering Computer Labs

The Faculty of Engineering has three physical computer labs located in the Centre for Engineering Innovation. For summer semester 2020, the ECS Virtual Lab has been setup for engineering students and faculty to access engineering software using Windows Virtual Desktop.

Virtual Private Network (VPN)

Virtual Private Network (VPN) technology provides secure remote access and secure data transmission between devices that are not connected to the University wired or wireless campus networks and University systems. The the Palo Alto GlobalProtect software that you can install on your computer makes it seem as if it is on the campus network by setting up a tunnel which encrypts all traffic between your computer and the University firewall.

Electronic Graduate Application System (eGAS)

eGAS allows candidates to apply for graduate studies at the University of Windsor, submit required documents, and track progress of their application. To be able to access eGAS applicants must first create an eGAS account. Note that UWin Account cannot be used to sign into eGAS at this time.

General Software Support

I.T. Services cannot provide a high level of support on all software used on campus. I.T. Services is dedicated to providing the highest level of support possible for packages that are selected for full support. The selection of packages and the level of support given each package are determined by perceived demand, support available for similar packages, knowledge of staff, and the time required (and available) to learn the packages.

Big File Drop Box

Big File Drop Box service uses a combination of e-mail and FTP services to securely share files with others at the University or outside of the University.

Academic Systems

eCV (Electronic CV), ESS (Early Support System), Law OLSAS, PostDoc, SET (Students Evaluation of Teaching), SNAP, Perseus

Other Admin Systems

Includes all other admin systems that are not listed in other categories.

Request for Access to Blackboard Sites (Faculty, Administration and Staff Only)

Request for access to single or multiple Blackboard sites for Faculty, Administration and Staff Only.
NOTE: This form is not meant to be completed by students seeking access to their registered courses’ Blackboard sites as the visibility of those sites are controlled by the instructors. If after contacting your instructor you are still having access issues, please submit a Blackboard ticket instead. http://www.uwindsor.ca/bbhelp