Xerox Copiers

Tags xerox

The University has negotiated specialized “fleet” pricing for photocopier and printer equipment, supplies, and repair service with Xerox. In the event that a new photocopier or printer is required by a department, clients are asked to contact Procurement to make the necessary arrangements for the purchase and installation of this equipment.

Access to these devices is controlled by group memberships. If a department was to add or remove users to/from the list of users allowed to print to their Xerox AltaLink device, a service request ticket should be opened.

Requesting Assistance

Have a question about this service? Ask it here.

To request assistance with Xerox related issues listed below, please click on the Open Ticket button on the right. This will bring up a form that you will need to fill-out and submit to open a support ticket with the I.T. Service Desk. You will receive a confirmation e-mail with the ticket reference number and additional instructions.

  • Report an Issue
  • Deployment of new Xerox copier/printer
  • Access Control Changes
  • Installation of drivers

If you need supplies for your Xerox, such as staples or toner, or if you need to procure services for a hardware problem please contact Xerox.  

Open Ticket

Related Articles (9)

If you receive a message "Hold For Authenticaion" when you print to a Xerox printer from your macOS computer, there are two ways of fixing this.
A solution that will add the Accounting Tab (button) in Xerox Print Experience.
Xerox AltaLink devices are part of a campus-wide fleet and centrally managed.
Instructions to add a Xerox AltaLink printer to your on-campus macOS computer.
Instructions to add a Xerox AltaLink printer to your on-campus Windows computer that is not joined to the UWINAD Active Directory domain.
By default, files stored on the Xerox copiers/printers internal hard drive are removed nightly at 12:00 am. If you wish to change this behaviour and switch to manual removal of these files, please follow these instructions:
Xerox Copier Upgrade is taking place in April and May 2024; this article will be updated to keep campus users apprised of the changes.
This documents contain important information on how to operate your new Xerox machine.


Service ID: 12456
Thu 3/3/16 9:00 AM
Wed 4/24/24 3:40 PM