The University of Windsor has negotiated specialized feel pricing for Xerox mutli-function print/scan/copy devices (including supplies and repair service) and PaperCut enterprise printing software.
In the event that new device is required by a department, clients are asked to contact Procurement to make the necessary arrangements for the purchase and installation of this equipment.
All print jobs are sent via PaperCut to the Xerox devices. Access to some printers may be restricted, based on departmental preferences. Access is controlled by Entra ID groups which can be managed by group owners at My Groups - (microsoft.com)
Requesting Assistance
Have a question about this service? Ask it here.
To request assistance with Xerox or PaperCut related issues listed below, please click on the Open Ticket button on the right. This will bring up a form that you will need to fill-out and submit to open a support ticket with the I.T. Service Desk. You will receive a confirmation e-mail with the ticket reference number and additional instructions.
- Installation of Drivers/Printer Setup on PC or Mac
- Printing Problem
- Access Control or Configuration Change
- Other issue
If you need supplies for your Xerox, such as staples or toner, or if you need to procure services for a hardware problem please contact Xerox.