Microsoft 365 - Teams & SharePoint Sites

Teams is the ultimate collaboration tool in O365. Teams brings everything together into one interface that is available as a desktop program, mobile device app, or online in your Internet browser. You can manage and be a member of multiple “teams”, allowing you to separate different groups or projects based on who is involved or needs access. A team can be divided into sub-teams using “private channels.” Each department has a main departmental team for your entire department, with separate private channels for subunits in that department, and regular channels for social events, official announcements, department-wide projects, etc. These regular channels can be viewed by anyone in your departmental team, allowing you to keep things organized. Every channel has its own group messaging thread (all communications are instantly on screen), a shared file storage space, and the ability to add various other Office 365 applications directly to the channel. For example, every channel can have a Planner plan built into it to track tasks in different projects. Ultimately, Teams is designed to give you a platform for getting everything done in one place: communication, editing and collaborating on files, sharing information and updates, and more.  

Requesting Assistance

Have a questions about this service? Ask it here or book a consultation.

To request assistance with MS Teams or Office 365 SharePoint Groups related issues listed below, please click on the Open Ticket button on the right. This will bring up a form that you will need to fill-out and submit to open a support ticket with the I.T. Service Desk. You will receive a confirmation e-mail with the ticket reference number and additional instructions.

  • Creating new Team / Private Channel
  • Converting an existing Group into a Team
  • Adding/removing users to/from an existing Team
  • Setting custom permissions on a folder or file
  • Requesting new e-mail address for the existing team
  • Report and issue