My Recently Visited Services

I.T. Services will assist with I.T. related employee onboarding (workstation setup, office telephone service, access to systems and resources), and offboarding (termination of access, workstation redeployment).

Please use this form to submit a inquiry, request or problem report *only* if you can't find the proper sub-category for it.

Domain Name Services (DNS) is the Internet's equivalent of a phone book. DNS servers maintain a directory of domain names (example: uwindsor.ca) and translate them to Internet Protocol (IP) addresses (example: 137.207.71.196). This is necessary because, although domain names are easy for people to remember, computers or machines, access websites based on IP addresses. The Dynamic Host Configuration Protocol (DHCP) is a network protocol used to assign IP addresses and provide configuration information to devices such as servers, desktops, or mobile devices, so they can communicate on a network using the Internet Protocol (IP). All IP addresses are dynamically allocated by our DHCP servers on both wireless and wired networks

UWinsite Finance is the University of Windsor’s financial information system. Do not open a ticket here if the issue is regarding student financials. Tickets for this should be submitted under UWinsite Student.

Your UWin Account is your personal digital identification for accessing a number of on-line services at the University of Windsor. A valid and active UWin Account is required of everyone associated with the University of Windsor who plans on using any of the IT systems and services.

Microsoft Exchange Online is a cloud-basedmessaging solution that delivers e-mail, calendar, contacts, and tasks from PCs, the web, and mobile devices. This service is hosted on Microsoft Exchange Online servers that are housed in Microsoft datacenters in Toronto and Quebec City (Microsoft Cloud) and are accessible to users on a wide range of devices from inside University's campus wired and wireless networks and over the Internet.

I.T. Services cannot provide a high level of support on all software used on campus. I.T. Services is dedicated to providing the highest level of support possible for packages that are selected for full support. The selection of packages and the level of support given each package are determined by perceived demand, support available for similar packages, knowledge of staff, and the time required (and available) to learn the packages.

This service allows you to open a ticket when your UWin ID is no longer active, or when it was not yet created.

An on-line phone directory called Find A Person is available at uwindsor.ca/findaperson You can search for faculty and staff by name, department name, e-mail address, telephone extension, or by expertise.

Ask.UWindsor (or UWinsite Service) is a service platform to help address applicants’ and students’ questions about UWindsor.

Ask questions and find answers related to your academic status and progress, financials, etc.

Something for everyone - UWindsor's Continuing Education offers workshops, seminars, certificates and more. With minimal pre-requisites for most of our classes, we are open to the community and industry alike.

Microsoft Bookings is a web application powered by Exchange Online that allows people to make and manage appointments for office hours, consultations or service visits.

The University of Windsor maintains a Unix server named ARC1 (which stands for Academic and Research Computing). It offers a number of Unix applications as well as some analytical programs.

All computer equipment, such as monitors, printers, computers, laptops, monitors, keyboards and mice can be donated to a local charity Computers for Kids.

Comprehensive Project Request form to be used in the evaluation and prioritization of new projects.

All buildings on campus are connected to the University's wired network. Network jacks are generally available in all offices, meeting rooms, classrooms, lecture halls, labs, as well in some public areas (hallways, open space, etc.). Wireless (WiFi) network access is available throughout the University campus, and selected off-campus locations.

Blackboard is the Learning Management System (LMS) that the University of Windsor supports. It is a robust system with several communication tools including Announcements, Discussions, and a Virtual Classroom called Blackboard Collaborate Ultra; multiple assessment options such as Tests and Assignments; and interactive tools including Journals, Blogs, Discussions and Wiki.

The Scantron software and hardware is used for computerized test scoring. An on-line service request form must be filled out prior to coming to Operations Service Counter.

myUWinfo is the University of Windsor’s employee gateway to Human Resources information system.

mySuccess is the University of Windsor’s platform to support career and experiential education.

I.T. Services has deployed and maintains a number of firewalls, which are network systems that are designed to block unauthorized access while permitting legitimate network traffic. Virtual Private Network (VPN) technology provides secure remote access and secure data transmission between devices that are not connected to the University wired or wireless campus networks and University systems. The the Palo Alto GlobalProtect software that you can install on your device makes it seem as if it is on the campus network by setting up a tunnel which encrypts all traffic between your computer and the University firewall.

Microsoft Stream is the video storage and streaming service, similar to YouTube, that is part of University's Office 365 subscription.

Brightspace is the new Learning Management System (LMS) that the University of Windsor is adopting.

IT Services uses the Software Depot website to resell IBM SPSS / AMOS 28 to students.