My Recently Visited Services

UWinsite Finance is the University of Windsor’s financial information system. Do not open a ticket here if the issue is regarding student financials. Tickets for this should be submitted under UWinsite Student.


Active Directory (AD) is a legacy Microsoft directory that stores information about members of the domain, including devices and users, verifies their credentials and defines their access rights. Entra ID (formerly Azure Active Directory or AAD) is a modern cloud-based identity and access management solution that also provides a foundation for device management solution called Intune. During the transition period, both directories are co-existing and are working together in our hybrid AD environment.


To support University of Windsor website, I.T. Services maintains a content management system (CMS) powered by Drupal. A CMS is a computer application that allows publishing, editing, modifying, organizing, deleting, and maintaining content from a central interface.


Launched November 2018, UWinsite Student is the University of Windsor’s student information platform that replaced the legacy Student Information System commonly known on campus as SIS, Forte, or myUWindsor.ca. Used primarily by students, faculty and staff, UWinsite Student also serves applicants and alumni.


Brightspace is the new Learning Management System (LMS) that the University of Windsor implemented campus-wide in January 2023 and replaced Blackboard Learn.


I.T. Services has deployed and maintains a number of firewalls, which are network systems that are designed to block unauthorized access while permitting legitimate network traffic. Virtual Private Network (VPN) technology provides secure remote access and secure data transmission between devices that are not connected to the University wired or wireless campus networks and University systems. The the Palo Alto GlobalProtect software that you can install on your device makes it seem as if it is on the campus network by setting up a tunnel which encrypts all traffic between your computer and the University firewall.


Raiser's Edge (management of alumni donor records), CAMPUSCALL (phonathon software used to support University’s telephone fundraising program)


myUWinfo is the University of Windsor’s employee gateway to Human Resources information system.


UWinsite Service is a service platform to help address applicants’ and students’ questions about UWindsor.


KeyWin is a key management system for physical key allotment. It has server boxes which hosts physical keys in buildings around campus.


The student placement management software Sonia supports key stages of Faculty of Education's student teacher placement program and ensures a seamless transition of student data, records management, plus time-saving automation, communication, and workflow mapping.


Fusion is campus recreation and Lancer Centre management software


JD Edwards FIS is a legacy Financial Information System that has been replaced in Feb 2017 with UWinsite Finance (Oracle Financial Cloud & Hyperion). At this time, read-only access to this system is allowed to selected group of users, mostly in Finance department.


A collection of online payment processing systems integrated into university web pages and applications.  These include, but are not limited to, systems such as online payment of parking tickets, sporting event ticket purchase, and online donations.


Microsoft Stream is the video storage and streaming service, similar to YouTube, that is part of University's Office 365 subscription.


A listing of University classrooms including pictures and details on seating capacity, lighting, audio-visual equipment, and more.


Domain Name Services (DNS) is the Internet's equivalent of a phone book. DNS servers maintain a directory of domain names (example: uwindsor.ca) and translate them to Internet Protocol (IP) addresses (example: 137.207.71.196). This is necessary because, although domain names are easy for people to remember, computers or machines, access websites based on IP addresses. The Dynamic Host Configuration Protocol (DHCP) is a network protocol used to assign IP addresses and provide configuration information to devices such as servers, desktops, or mobile devices, so they can communicate on a network using the Internet Protocol (IP). All IP addresses are dynamically allocated by our DHCP servers on both wireless and wired networks


IT Services uses the Software Depot website to resell IBM SPSS / AMOS 29 to students.


University classrooms are equipped with audio-visual equipment to assist instructors with the delivery of academic materials. Faculty, staff and students can order equipment for their class or event to fulfill AV requirements for rooms without integrated media systems.


UWinsite People or UWP is the new Human Resources Information System system implemented by the university replacing the legacy VIP system. This system manages all our human resources functions including, but not limited to, recruitments, benefits, and payroll/compensation. This system is also used by our campus faculty and staff to manage personal information as well as absences and vacations.


I.T. Services provides assistance to faculty and staff experiencing hardware problems with their work devices, or wanting to upgrade or dispose their devices.


Microsoft Exchange Online is a cloud-basedmessaging solution that delivers e-mail, calendar, contacts, and tasks from PCs, the web, and mobile devices. This service is hosted on Microsoft Exchange Online servers that are housed in Microsoft datacenters in Toronto and Quebec City (Microsoft Cloud) and are accessible to users on a wide range of devices from inside University's campus wired and wireless networks and over the Internet.


The Clinical Evaluations tool (also known as "Digital CPE"), used by the Faculty of Nursing, allows Nursing students and Clinical Instructors to document and evaluate the clinical performance of students during their practical clinical placements.


The University has standard fleet pricing for Xerox AltaLink multi-function devices, and has implemented PaperCut for enterprise print management for faculty and staff.


IT Services provides general support for UWin Accounts as well as account creation, account deactivation, access changes for employees moving into new positions, onboarding and offboardings.