My Recently Visited Services

OneDrive is a file hosting and sharing service in Microsoft Cloud that is included in Office 365 suite of applications available to University of Windsor faculty, staff, and students.

Brightspace is the new Learning Management System (LMS) that the University of Windsor implemented campus-wide in January 2023 and replaced Blackboard Learn.

myUWinfo is the University of Windsor’s employee gateway to Human Resources information system.

This service provides employees with the ability to request a University paid cell phone.

There are several general purpose and specialised computer labs across campus. Some of these computer labs are maintained by departmental technicians while others are maintained by I.T. Services.

To support University of Windsor website, I.T. Services maintains a content management system (CMS) powered by Drupal. A CMS is a computer application that allows publishing, editing, modifying, organizing, deleting, and maintaining content from a central interface.

The University has standard fleet pricing for Xerox AltaLink multi-function devices, and has implemented PaperCut for enterprise print management for faculty and staff.

UWinsite Student is the University of Windsor’s student information platform that performs many functions including admissions, enrollment, class scheduling, academic advising, grading, financial management and more. It is used by applicants, students, alumni, faculty and staff.  Our system is built on Campus Solutions, an Oracle PeopleSoft product used at post-secondary institutions across North America and beyond.

IT Services provides general support for UWin Accounts as well as account creation, account deactivation, access changes for employees moving into new positions, onboarding and offboardings.

GoPrint pay-per-use printing stations are available in public areas, such as Leddy Library and selected computer labs on campus. This service is accessed with your UWin Card.

JD Edwards FIS is a legacy Financial Information System that has been replaced in Feb 2017 with UWinsite Finance (Oracle Financial Cloud & Hyperion). At this time, read-only access to this system is allowed to selected group of users, mostly in Finance department.

YuJa is a robust video enterprise platform that the University of Windsor has licensed for all campus users as of May 2021.

Human Resources Information System (HRIS) - Legacy VIP System is a collection of related systems: VIP, Pension, Employment Equity, Accessibility, Position Control, Overtime call-in, Casual Time Entry.

I.T. Services has deployed and maintains a number of firewalls, which are network systems that are designed to block unauthorized access while permitting legitimate network traffic. Virtual Private Network (VPN) technology provides secure remote access and secure data transmission between devices that are not connected to the University wired or wireless campus networks and University systems. The the Palo Alto GlobalProtect software that you can install on your device makes it seem as if it is on the campus network by setting up a tunnel which encrypts all traffic between your computer and the University firewall.

IT Services uses the Software Depot website to resell IBM SPSS / AMOS 30 to students.

Communication regarding Advancement/Gift Processing Requests

Please use this form to submit a inquiry, request or problem report *only* if you can't find the proper sub-category for it.

ConnectWise Control is the remote support tool for the University of Windsor

The Scantron software and hardware is used for computerized test scoring. Instead of filling out a paper form at the Print Shop, an on-line service request form must be filled out prior to coming to submit your package. Please record the ticket ID that is assigned to the request on the envelope that you submit as well as for your personal records.

Microsoft Exchange Online is a cloud-basedmessaging solution that delivers e-mail, calendar, contacts, and tasks from PCs, the web, and mobile devices. This service is hosted on Microsoft Exchange Online servers that are housed in Microsoft datacenters in Toronto and Quebec City (Microsoft Cloud) and are accessible to users on a wide range of devices from inside University's campus wired and wireless networks and over the Internet.

UWinsite Finance is the University of Windsor’s financial information system. Do not open a ticket here if the issue is regarding student financials. Tickets for this should be submitted under UWinsite Student.

UWinsite People or UWP is the new Human Resources Information System system implemented by the university replacing the legacy VIP system. This system manages all our human resources functions including, but not limited to, recruitments, benefits, and payroll/compensation. This system is also used by our campus faculty and staff to manage personal information as well as absences and vacations.

Redeploying a computer to another employee or setting up a new computer for the first time as well as provide information on device procurement.

CRYSTAL3 server is not integrated with UWin Account

Electronic Research Services Office (eRSO)
The Electronic Research Services Office software (eRSO) is being used by the Office of Research and Innovation Services (ORIS), Research Ethics Board (REB), Animal Care Committee (ACC), and Chemical Control Centre (CCC) to manage their daily work.