My Recently Visited Services
Redeploying a computer to another employee or setting up a new computer for the first time as well as provide information on device procurement.
University classrooms are equipped with audio-visual equipment to assist instructors with the delivery of academic materials. Faculty, staff and students can order equipment for their class or event to fulfill AV requirements for rooms without integrated media systems.
A listing of University classrooms including pictures and details on seating capacity, lighting, audio-visual equipment, and more.
Faculty, staff and students who would like to use software that is not covered by any of the campus-wide licensing agreements can submit a request to purchase a license or renew/transfer existing license.
Brightspace is the new Learning Management System (LMS) that the University of Windsor implemented campus-wide in January 2023 and replaced Blackboard Learn.
An on-line phone directory called Find A Person is available at uwindsor.ca/findaperson You can search for faculty and staff by name, department name, e-mail address, telephone extension, or by expertise.
Launched November 2018, UWinsite Student is the University of Windsor’s student information platform that replaced the legacy Student Information System commonly known on campus as SIS, Forte, or myUWindsor.ca. Used primarily by students, faculty and staff, UWinsite Student also serves applicants and alumni.
IT Services provides general support for UWin Accounts as well as account creation, account deactivation, access changes for employees moving into new positions, onboarding and offboardings.
Please use this form to submit a inquiry, request or problem report *only* if you can't find the proper sub-category for it.
Alma (library management system) and Primo (search engine), EzProxy/EResources, Omni, Scholar's Portal, UWindsor Scholar and Leganto.
This service allows you to open a ticket when your UWin ID is no longer active, or when it was not yet created.
UWinsite Finance is the University of Windsor’s financial information system. Do not open a ticket here if the issue is regarding student financials. Tickets for this should be submitted under UWinsite Student.
UWinsite People or UWP is the new Human Resources Information System system implemented by the university replacing the legacy VIP system. This system manages all our human resources functions including, but not limited to, recruitments, benefits, and payroll/compensation. This system is also used by our campus faculty and staff to manage personal information as well as absences and vacations.
IT Services uses the Software Depot website to resell IBM SPSS / AMOS 29 to students.
To support University of Windsor website, I.T. Services maintains a content management system (CMS) powered by Drupal. A CMS is a computer application that allows publishing, editing, modifying, organizing, deleting, and maintaining content from a central interface.
Microsoft SharePoint is a cloud-based service that helps University of Windows faculty, staff, students and community partners share and manage content, knowledge, and applications to empower teamwork, quickly find information and seamlessly collaborate across the organization.
I.T. Services has deployed and maintains a number of firewalls, which are network systems that are designed to block unauthorized access while permitting legitimate network traffic. Virtual Private Network (VPN) technology provides secure remote access and secure data transmission between devices that are not connected to the University wired or wireless campus networks and University systems. The the Palo Alto GlobalProtect software that you can install on your device makes it seem as if it is on the campus network by setting up a tunnel which encrypts all traffic between your computer and the University firewall.
Communication regarding Advancement/Gift Processing Requests
UWinsite Service is a service platform to help address applicants’ and students’ questions about UWindsor.
I.T. Services provides assistance to faculty and staff experiencing hardware problems with their work devices, or wanting to upgrade or dispose their devices.
Room / Resource Scheduling system used by Faculty of Law. Faculty/Staff can request to book rooms or equipment's within Faculty of Law.
IBM Lotus Notes and Domino Designer are legacy tools that were used by faculty and staff for e-mail, web publishing, and collaboration.
There are several general purpose and specialised computer labs across campus. Some of these computer labs are maintained by departmental technicians while others are maintained by I.T. Services.
Active Directory (AD) is a legacy Microsoft directory that stores information about members of the domain, including devices and users, verifies their credentials and defines their access rights. Entra ID (formerly Azure Active Directory or AAD) is a modern cloud-based identity and access management solution that also provides a foundation for device management solution called Intune. During the transition period, both directories are co-existing and are working together in our hybrid AD environment.
Media Valet is the digital asset management platform for video and photography assets for the University of Windsor to be accessed by designated campus members and other key stakeholders for use in both print and digital communications. The platform is managed by the Office of Enrolment Management.