My Recently Visited Services
To support University of Windsor website, I.T. Services maintains a content management system (CMS) powered by Drupal. A CMS is a computer application that allows publishing, editing, modifying, organizing, deleting, and maintaining content from a central interface.
Equatio is free tool for anyone at UWindsor looking for digital math tools.
Crystal Reports is a business intelligence application. It is used to design and generate reports from a wide range of data sources.
UWinsite Finance is the University of Windsor’s financial information system. Do not open a ticket here if the issue is regarding student financials. Tickets for this should be submitted under UWinsite Student.
ConnectWise Control is the remote support tool for the University of Windsor
SCLogic Package Tracking system is used by Facility Services and Residence Services to manage and track receiving and distribution of packages on campus.
Oracle Linux Virtualization Manager (OLVM) is s server virtualization platform used to manasge virtual machines (VM's). Most of the University's on-premises servers run as virtual machines in our centralized environment.
The PAC team is available to assist you with news articles, communications plans, event AV support, graphic design, media relations and training, press releases, paid marketing plans, photography, videography, and social media. Please complete a media/communications service ticket.
If you require assistance related to Drupal Content Management (University Website), please complete a web services ticket.
UWinsite Service is a service platform to help address applicants’ and students’ questions about UWindsor.
uView is a legacy system for uploading and sharing videos related to the University, teaching and learning, and research. It is being replaced by Microsoft Stream And Yuja. Starting in Spring 2022, you will no longer be able to upload videos into uView. Later in 2022, the uView system will be shut down.
UWinsite Student is the University of Windsor’s student information platform that performs many functions including admissions, enrollment, class scheduling, academic advising, grading, financial management and more. It is used by applicants, students, alumni, faculty and staff. Our system is built on Campus Solutions, an Oracle PeopleSoft product used at post-secondary institutions across North America and beyond.
Brightspace is the Learning Management System (LMS) that is currently used at the University of Windsor.
This service allows you to open a ticket when your UWin ID is no longer active, or when it was not yet created.
IT Services provides general support for UWin Accounts as well as account creation, account deactivation, access changes for employees moving into new positions, onboarding and offboardings.
I.T. Services has deployed and maintains a number of firewalls, which are network systems that are designed to block unauthorized access while permitting legitimate network traffic. Virtual Private Network (VPN) technology provides secure remote access and secure data transmission between devices that are not connected to the University wired or wireless campus networks and University systems. The the Palo Alto GlobalProtect software that you can install on your device makes it seem as if it is on the campus network by setting up a tunnel which encrypts all traffic between your computer and the University firewall.
New service to capture research data requirements
The Scantron software and hardware is used for computerized test scoring. Instead of filling out a paper form at the Print Shop, an on-line service request form must be filled out prior to coming to submit your package. Please record the ticket ID that is assigned to the request on the envelope that you submit as well as for your personal records.
Microsoft Exchange Online is a cloud-basedmessaging solution that delivers e-mail, calendar, contacts, and tasks from PCs, the web, and mobile devices. This service is hosted on Microsoft Exchange Online servers that are housed in Microsoft datacenters in Toronto and Quebec City (Microsoft Cloud) and are accessible to users on a wide range of devices from inside University's campus wired and wireless networks and over the Internet.
The University has standard fleet pricing for Xerox AltaLink multi-function devices, and has implemented PaperCut for enterprise print management for faculty and staff.
There are several general purpose and specialised computer labs across campus. Some of these computer labs are maintained by departmental technicians while others are maintained by I.T. Services.
Key Control provides individuals with new keys or door access for rooms and/or buildings on campus.
Electronic Research Services Office (eRSO)
The Electronic Research Services Office software (eRSO) is being used by the Office of Research and Innovation Services (ORIS), Research Ethics Board (REB), Animal Care Committee (ACC), and Chemical Control Centre (CCC) to manage their daily work.
TeamDynamix (TDX) app is used by I.T. Services, Finance and a few other departments for project management, asset management, and issue/request tracking through tickets submitted by faculty, staff and students on this self-service portal.
Microsoft SharePoint is a cloud-based service that helps University of Windows faculty, staff, students and community partners share and manage content, knowledge, and applications to empower teamwork, quickly find information and seamlessly collaborate across the organization.
Raiser's Edge (management of alumni donor records), CAMPUSCALL (phonathon software used to support University’s telephone fundraising program)