My Recently Visited Services
IT Services provides general support for UWin Accounts as well as account creation, account deactivation, access changes for employees moving into new positions, onboarding and offboardings.
I.T. Services provides assistance to faculty and staff experiencing hardware problems with their work devices, or wanting to upgrade or dispose their devices.
Launched November 2018, UWinsite Student is the University of Windsor’s student information platform that replaced the legacy Student Information System commonly known on campus as SIS, Forte, or myUWindsor.ca. Used primarily by students, faculty and staff, UWinsite Student also serves applicants and alumni.
I.T. Services cannot provide a high level of support on all software used on campus. I.T. Services is dedicated to providing the highest level of support possible for packages that are selected for full support. The selection of packages and the level of support given each package are determined by perceived demand, support available for similar packages, knowledge of staff, and the time required (and available) to learn the packages.
Room / Resource Scheduling system used by Faculty of Law. Faculty/Staff can request to book rooms or equipment's within Faculty of Law.
To support University of Windsor website, I.T. Services maintains a content management system (CMS) powered by Drupal. A CMS is a computer application that allows publishing, editing, modifying, organizing, deleting, and maintaining content from a central interface.
University classrooms are equipped with audio-visual equipment to assist instructors with the delivery of academic materials. Faculty, staff and students can order equipment for their class or event to fulfill AV requirements for rooms without integrated media systems.
The Clinical Evaluations tool (also known as "Digital CPE"), used by the Faculty of Nursing, allows Nursing students and Clinical Instructors to document and evaluate the clinical performance of students during their practical clinical placements.
I.T. Services has deployed and maintains a number of firewalls, which are network systems that are designed to block unauthorized access while permitting legitimate network traffic. Virtual Private Network (VPN) technology provides secure remote access and secure data transmission between devices that are not connected to the University wired or wireless campus networks and University systems. The the Palo Alto GlobalProtect software that you can install on your device makes it seem as if it is on the campus network by setting up a tunnel which encrypts all traffic between your computer and the University firewall.
Redeploying a computer to another employee or setting up a new computer for the first time as well as provide information on device procurement.
UWinsite Finance is the University of Windsor’s financial information system. Do not open a ticket here if the issue is regarding student financials. Tickets for this should be submitted under UWinsite Student.
The Flexible Work Arrangements (FWA) program hopes to achieve a flexible work environment that supports the overall wellbeing of employees, is aligned with the University’s mission, and contributes to its success.
TeamDynamix (TDX) app is used by I.T. Services, Finance and a few other departments for project management, asset management, and issue/request tracking through tickets submitted by faculty, staff and students on this self-service portal.
Please use this form to submit a inquiry, request or problem report *only* if you can't find the proper sub-category for it.
Faculty, staff and students who would like to use software that is not covered by any of the campus-wide licensing agreements can submit a request to purchase a license or renew/transfer existing license.
UWinsite People or UWP is the new Human Resources Information System system implemented by the university replacing the legacy VIP system. This system manages all our human resources functions including, but not limited to, recruitments, benefits, and payroll/compensation. This system is also used by our campus faculty and staff to manage personal information as well as absences and vacations.
This service allows you to open a ticket when your UWin ID is no longer active, or when it was not yet created.
Microsoft SharePoint is a cloud-based service that helps University of Windows faculty, staff, students and community partners share and manage content, knowledge, and applications to empower teamwork, quickly find information and seamlessly collaborate across the organization.
Microsoft Exchange Online is a cloud-basedmessaging solution that delivers e-mail, calendar, contacts, and tasks from PCs, the web, and mobile devices. This service is hosted on Microsoft Exchange Online servers that are housed in Microsoft datacenters in Toronto and Quebec City (Microsoft Cloud) and are accessible to users on a wide range of devices from inside University's campus wired and wireless networks and over the Internet.
A listing of University classrooms including pictures and details on seating capacity, lighting, audio-visual equipment, and more.
IT Services uses the Software Depot website to resell IBM SPSS / AMOS 29 to students.
Brightspace is the new Learning Management System (LMS) that the University of Windsor implemented campus-wide in January 2023 and replaced Blackboard Learn.
This service provides employees with the ability to request a University paid cell phone.
Qualtrics is a comprehensive on-line survey creation service. These tools replaced Fluid Surveys and Lotus Notes based survey services provided by Web Services Group in the past.
The University has standard fleet pricing for Xerox AltaLink multi-function devices, and has implemented PaperCut for enterprise print management for faculty and staff.