Telus Corporate Smartphones

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TELUS is University's preferred vendor for mobility and telecommunication services. For the most up to date employee mobile plans, please contact Note that this service is available to University employees & retired employees only. 

Getting Assistance

Have a general question about this service? Ask it here.
NOTE: Any questions regarding your existing Telus account, available plans, or hardware upgrades/repairs should be directed to Smartcell by phone at 519.972.5973.

If you need assistance with setting up your e-mail or other mobile applications on your smartphone, click on the Open Ticket button on the right to bring up a form that you will need to fill-out and submit to open a support ticket with the I.T. Service Desk. You will receive a confirmation e-mail with the ticket reference number and additional instructions.

Open Ticket

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Service ID: 14908
Thu 9/15/16 2:12 PM
Sun 10/9/22 7:15 PM