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This service allows you to open a ticket when your UWin ID is no longer active, or when it was not yet created.
Urgency
The importance of a ticket and how quickly it needs attention.
High
Medium
Low
Impact
The impact, in terms of number of individuals, of a ticket.
Affects Organization
Affects Department
Affects Building
Affects Group
Affects Person
Request Type
What is the nature of your request?
MFA Issue
Other
MFA Reset Confirmation
To reset your MFA settings, go to
https://account.uwindsor.ca
and sign in with your UWin Account then click on MFA Reset.
MFA Reset Confirmation
I have attempted to reset MFA via account.uwindsor.ca but it did not resolve my issue
UWin ID or Student Number
If you do not have a UWin ID or student number, please enter N/A
Description
Please describe this request with as much detail as possible, including any appropriate circumstances or supplementary information that may aid in resolving it.
Press Alt + 0 within the editor to access accessibility instructions, or press Alt + F10 to access the menu.
Attachment
File attachments associated with the ticket.
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Error Message
If applicable, enter the exact wording of an error message associated with this incident.
Device Type
What type of device is this request for?
Device Type
Listed in "Device" field above
Desktop or Laptop
Smartphone or Tablet
Other
Unknown
Not Applicable
Device Operating System (OS)
Which Operating System (OS) is your device using?
Device Operating System (OS)
Android
Microsoft Windows (PC)
Apple iOS
Apple macOS
BlackBerry 10
Linux
Microsoft Windows Mobile
Other
Unknown
OS Version
What version of the Operating System (OS) is currently installed on your device?
OS Version
Windows 11
Windows 10
Windows 8 or older (no longer supported)
macOS 15 Sequoia
macOS 14 Sonoma
macOS 13 Ventura
macOS 12 Monterey
macOS 11 Big Sur or older (no longer supported)
Android 13
Android 12
Android 11
Android 10 or older (no longer supported)
iOS/iPadOS 17
iOS/iPadOS 16
iOS/iPadOS 15
iOS/iPadOS 14 or older (no longer supported)
Linux
Unknown
Other
Other Fields
Your name
Your first name
Your last name
Your email address
Your phone number
Verification Code