How to Identify if Cortex Security Software is Installed on your Computer?

Cortex security software protects the entire University network from security risks at all entry points and is a strict requirement for all University devices accessing the network. To identify if Cortex has been successfully installed on your PC or Mac look for the following icon; colour may vary:

On Windows devices the icon will appear in the Windows Tray menu (bottom right corner of the screen).

On Mac devices the icon will appear in the top menu ribbon.

If you have not restarted your computer recently, please do so and and check again. If after following the above steps you are unable to identify that Cortex has been installed on your device, or to receive support on installing Cortex's security software, please open a ticket.


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Article ID: 148283
Fri 12/16/22 2:53 PM
Tue 9/26/23 3:33 PM