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This document outlines the security policy for Network Attached Storage (NAS) units connected to the campus network. This policy is designed to balance the need for cost-effective data storage with the security of the overall university network.
- Knowledge Base
- Information Technology
- Accounts & Sign-in
- UWin Account
- Password & Security
In the event that you forget your UWin ID password, answering three secret questions will enable you to reset your password online without having to visit the Service Desk in person and present your ID.
- Knowledge Base
- Information Technology
- Network & Internet Connectivity
- VPN
This article groups together all articles for GlobalProtect and support.
- Knowledge Base
- Information Technology
- Hardware, Software & Printing
- Software Support
Cortex security software protects the entire University network from security risks at all entry points and is a strict requirement for all University devices accessing the network. This article outlines steps to verify if Cortex agent is installed on your University Windows or macOS device.
- Knowledge Base
- Information Technology
- Hardware, Software & Printing
- Software Support
- Endpoint Protection (Antivirus)
Confirming Real-time protection is set to ON for university-owned computers
- Knowledge Base
- Information Technology
- Hardware, Software & Printing
- Software Support
- Endpoint Protection (Antivirus)
All managed Windows 10/11 and macOS computers are already protected by Microsoft Defender for Endpoint. No additional antivirus software should be installed on these computers.
- Knowledge Base
- Information Technology
- Hardware, Software & Printing
- Software Support
SentinelOne security software protects the entire University network from security risks at all entry points and is a strict requirement for all University devices accessing the network. This article outlines steps to verify if SentinelOne agent is installed on your University Windows or macOS device.
- Knowledge Base
- Information Technology
- Accounts & Sign-in
- UWin Account
- Password & Security
The University’s IT Digital Password Management Policy requires regular renewal (changing) of passwords. KeePass is a tool which can be used to make organising these passwords easier.
- Knowledge Base
- Information Technology
- Accounts & Sign-in
- UWin Account
- Password & Security
Best practices for secure passwords
- Knowledge Base
- Information Technology
- Messaging & Collaboration
- Microsoft 365
- Exchange Online (E-mail & Calendar)
Delivery failure report for the e-mail message that you did not send.