Software Support

Microsoft Office, Lotus Notes, virus protection, Novell client, operating systems (Windows & Mac OS X), and browsers.

Categories (12)

Articles and FAQs on Blackboard Learn - the learning management system that UWindsor adopted in 2015.

The new Learning Management System (LMS) that will be replacing Blackboard Learn.

Formerly MS Office 365, includes Word, Excel, PowerPoint and Outlook.

Protect your computer from viruses and spyware.

Work with PDF files

Edge, Internet Explorer, Chrome, Safari, Firefox

Windows, Mac OS X, Linux related topics.

IBM SPSS Statistics, IBM SPSS Amos, SAS

Crystal Reports is a business intelligence application used to design and generate reports from a wide range of data sources.

Legacy messaging and collaboration software used by faculty and staff.

NetSupport School is the classroom management and instruction solution, providing monitoring, control, collaboration and assessment features.

Topics related to installation and torubleshooting of Novell client for Windows

Articles (10)

Pinned Article Windows 10 - Standard Installation and Software

This article provides a summary of the standard image that is installed on desktop and laptop computers, along with alternative software options.

EndNote and other Bibliographic Software

The University of Windsor does not have licensing for EndNote. However, the library recommends the use of Zotero which is open source.

How to Identify if SentinelOne Security Software is Installed on your Computer?

SentinelOne security software protects the entire University network from security risks at all entry points and is a strict requirement for all University devices accessing the network. This article outlines steps to verify if SentinelOne agent is installed on your University Windows or macOS device.

Known Issue: Unable to see any apps on Company Portal

If you see a message "Your company hasn't made any apps available to you on this device" or "You don't have any apps yet" it means that your computer does not meet minimum requirements as defined in the device compliance policy (i.e. your device is not compliant).

NVivo Licensing

Updated NVivo licensing

Photo Editor Options for Windows

Windows Photo Editing Options

Qualtrics - Survey Software

Fluid Surveys replacement software is Qualtrics

University of Windsor Software Entitlements and Distribution

The SoftwareDepot website will soon be retired. This article contains information on how University faculty, staff and students can obtain software that they are licensed for under campus agreements, or can purchase a discounted license for under the acadmic/volume pricing agreements.

Using Horizon Virtual Desktops (VDI)

An overview of connecting to the campus VDI system.