Software Support

Microsoft Office, Lotus Notes, virus protection, Novell client, operating systems (Windows & Mac OS X), and browsers.

Categories (10)


Articles and FAQs on Blackboard Learn - the learning management system that UWindsor adopted in 2015.

Microsoft Office

Articles related to Office 365 apps

Virus Protection

Protect your computer from viruses and spyware.

Adobe Acrobat

Work with PDF files


Edge, Internet Explorer, Chrome, Safari, Firefox

Operating Systems

Windows, Mac OS X, Linux related topics.


SPSS is the acronym of Statistical Package for the Social Science.

Crystal Reports

Crystal Reports is a business intelligence application used to design and generate reports from a wide range of data sources.

Lotus Notes

Legacy messaging and collaboration software used by faculty and staff: Lotus Notes, iNotes, Traveler, Domino, TeamRooms.

Novell Client

Topics related to installation and torubleshooting of Novell client for Windows

Articles (8)

Pinned Article Windows 10 - Standard Installation and Software

This article provides a summary of the standard image that is installed on desktop and laptop computers, along with alternative software options.

EndNote and other Bibliographic Software

The University of Windsor does not have licensing for EndNote. However, the library recommends the use of Zotero which is open source.

NVivo Licensing

Updated NVivo licensing

Photo Editor Options for Windows

Windows Photo Editing Options

Preferred BIOS/UEFI configuration

Guidelines for configuring UEFI settings on Windows 10 computers, and BIOS settings on Windows 7 computers.

Qualtrics - Survey Software

Fluid Surveys replacement software is Qualtrics

University of Windsor Software Entitlements and Distribution

The SoftwareDepot website will soon be retired. This article contains information on how University faculty, staff and students can obtain software that they are licensed for under campus agreements, or can purchase a discounted license for under the acadmic/volume pricing agreements.

Using Horizon Virtual Desktops (VDI)

An overview of connecting to the campus VDI system.