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- Knowledge Base
- Information Technology
- Administrative Apps
Provides links to login pages for various systems and apps. You must have been granted access to use these in order to log in.
- Knowledge Base
- Information Technology
- Hardware, Software & Printing
- Device Management
- Intune MDM
- Enrolment
This article provides suggestions for troubleshooting most common device enrollment issues in Microsoft Intune. It is geared towards IT staff.
- Knowledge Base
- Information Technology
- Hardware, Software & Printing
- Device Management
- Intune MDM
- Compliance & Conditional Access
This article summarizes current limitations affecting macOS devices when it comes to Intune enrolment and conditional access.
- Knowledge Base
- Information Technology
- Hardware, Software & Printing
- Device Management
- Intune MDM
- Enrolment
- Android
This article explains how personal Android devices that access organization e-mail, apps, and other data can be enrolled in Intune without giving it access to personal apps and data on the device.
- Knowledge Base
- Information Technology
- Hardware, Software & Printing
- Device Management
- Intune MDM
- Enrolment
- macOS, iOS, ipadOS
Apple devices that weren’t purchased directly from Apple Education can be manually added Apple Business Manager and enrolled in ADE using Apple Configurator app.
- Knowledge Base
- Information Technology
- Hardware, Software & Printing
- Device Management
- Intune MDM
- Enrolment
- macOS, iOS, ipadOS
The article walks users through enrolling a University iOS device with Intune.
- Knowledge Base
- Information Technology
- Hardware, Software & Printing
- Device Management
- Intune MDM
- Compliance & Conditional Access
In order for the Apple iOS smartphone or tablet (iPhone/iPad) to be deemed as compliant, it must meet a number of requirements. Non-compliant devices will not be able to access most of University systems and data.
- Knowledge Base
- Information Technology
- Hardware, Software & Printing
- Device Management
- Intune MDM
- Compliance & Conditional Access
In order for the Android smartphone or tablet to be deemed as compliant, it must meet a number of requirements. Non-compliant devices will not be able to access most of University systems and data.
- Knowledge Base
- Information Technology
- Hardware, Software & Printing
- Software Support
- Adobe Acrobat
This article outlines common issues with Adobe Acrobat Pro and provides instructions troubleshooting and for correcting them.
- Knowledge Base
- Information Technology
- Hardware, Software & Printing
- Device Management
- Intune MDM
- Enrolment
- Android
This article provides instructions on how to enroll University-owned Android smartphone or tablet used by one person into Intune device management. It covers two supported scenarios: device will be used for work tasks only, device will be used for work and personal tasks.
- Knowledge Base
- Information Technology
- Messaging & Collaboration
- Microsoft 365
- Exchange Online (E-mail & Calendar)
Your University Microsoft 365 e-mail account can be accessed on your Android 10 or newer smartphone or tablet via the Microsoft Outlook mobile app that is installed automatically on all Intune-administered mobile devices.
- Knowledge Base
- Information Technology
- Hardware, Software & Printing
- Software Support
- Microsoft 365 Apps & Portal
MIcrosoft Office for Mac is unable to activate
- Knowledge Base
- Information Technology
- Administrative Apps
- HRIS and Payroll
Instructions for installing VIP6G
- Knowledge Base
- Information Technology
- Hardware, Software & Printing
- Software Support
- Operating Systems
- Windows
OneDrive does not start on Windows 10/11 dues to incorrect registry and GPO settings on the device.
- Knowledge Base
- Information Technology
- Administrative Apps
- HRIS and Payroll
Instructions for student employees and part-time employees to add the number of hours worked in the myUWinfo portal.