Known Issue: OneDrive Sync is disabled on BYOD computer after enrolling in Intune

In the case of Intune device configuration policies causing OneDrive Sync issues on a non-university owned device, the only solution currently is to remove said device from device administration (Intune MDM) and to edit Widows Registry to re-enable syncing.

Step 1: Disconnect from Intune

  1. Open Windows Settings
  2. Click Accounts on the left hand side
  3. Click Access work or school 
  4. Click on the client's UWin Account and click Disconnect

Step 2: Re-enable OneDrive Sync

Currently the only known policy that is pushed by Intune is to disable the use of OneDrive Sync (subject to change without notification). To re-enable OneDrive Sync, you will need to make changes to your Windows Registry (proceed with caution):

  1. Hold the Windows Key and press 'R' to launch the run dialog
  2. Type gpedit.msc in the dialog box and hit Enter
  3. Under Computer Configuration click Administrative Templates
  4. Choose Windows Components
  5. Click OneDrive
  6. Double-click Prevent the usage of OneDrive for File Storage
  7. Choose the Disabled radio button.
    NOTE: Choosing Not Configured will leave OneDrive Sync blocked; it will not remove the changes that Enabled sets

 

 

 

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OneDrive is a file hosting and sharing service in Microsoft Cloud that is included in Office 365 suite of applications available to University of Windsor faculty, staff, and students.