Workstation & Device Management

Device management related topics.

Categories (10)

Microsoft Intune Mobile Device Management (MDM), Endpoint Manager portal.

Lansweeper is an IT asset management and Network Inventory software used by IT Services.

ConnectWise Control is a self-hosted remote desktop software application that has remote support, remote access, and remote meeting capabilities. ConnectWise Control was originally named ScreenConnect.

Microsoft Office, Lotus Notes, virus protection, Novell client, operating systems (Windows & Mac OS X), and browsers.

Articles related to Azure AD, on-prem AD Domain, AD print queues & file servers

Windows 10 is the latest version of Microsoft's operating system.

Protect your computer from viruses and spyware.

Device encryption protects data stored on the device fro unauthorized access when device is lost or stolen.

Documentation on computer labs on campus and classroom computers.

Instructions for setting up MFA on UWin Account.

Articles (10)

Apple Hardware Support

How to begin a warranty call or correct a hardware problem for Apple devices.

Computer naming convention

As of  May 1, 2018, I.T. Services adopted a new naming convention for Windows computers. Computer name will consist of two parts separated by a dash: DEPT-123456, where "DEPT" is a departmental code, and "123456" is a TeamdDynamix Asset ID.

Dell Member Purchase Program

This article summarizes the Dell Member Purchase Program benefits and instructions on how to access the discount.

How to find your Windows computer name

Every Windows computer has a name to help identify it on a network. Here are several methods for finding it out.

How to obtain a model number and serial number of a computer running macOS?

The easiest way to find your serial number depends on your situation. If your Mac turns on, you can find the serial number right in the interface. If it doesn’t turn on, you’ll need to locate it on the case or original packaging.

Microsoft Surface - Recommended Devices and Education Discounts

Summary of Microsoft Surface Educational discount and preferred business line models / warranty.

Student Computing Resource Requirements

Recommended minimum computing resources for students

What are the recycling procedures for printer/copier toner cartidges?

Procedures regarding returns for recycling of laser cartridges and toner.

What is the proper procedure for disposing computers, monitors, printers and cell phones (eWaste)?

Computer Equipment no longer needed, this is the process on how to dispose it.