Apple: Hardware Procurement

As of Spring 2025, Apple no longer sells direct to education. It is instead using Apple resellers. 

Through an RFP process, the University of Windsor has selected Staples Professional as its Apple reseller. 

Apple products being paid for with University and/or grant money must be purchased through the process outlined below to receive the University of Windsor’s discounted Apple education pricing. Products purchased from Apple directly or through other resellers will not be reimbursed. 

  1. Submit a Service - Computer Redeployment & New Computer Setup ticket, selecting the Request Type “Buy Apple Products.” In the description, please be sure to include as much detail as possible about the products you are looking to purchase (ex: 14” MacBook Pro – M4, 16GB, 512GB SSD). [YOU] 

  1. IT Services will request or generate a quote and share it back in the ticket.

  2. Review the quote. If you choose to proceed, submit a non catalogue purchase requisition through UWinsite Finance to have the purchase approved and a purchase order (PO) generated.  Add the PO (ex: UW123456) to the ticket. Note: in some areas, an administrative assistant will assist with this step. [YOU] 

  1. IT Services will take delivery of the Apple product(s) for documentation and, if needed, set up. Set up can take up to five business days. Updates will be provided in the ticket. 

  1. Once your Apple product(s) are received from IT Services, please receive the PO in UWinsite Finance. [YOU] 

Please note, estimated delivery time for Apple products is 20-30 business days.  

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I.T. Services provides assistance to faculty and staff experiencing hardware problems with their work devices, or wanting to upgrade or dispose their devices.