Apple device fails to connect to classroom audio-visual equipment

Symptom: Apple device does not connect properly with classroom AV equipment, failing to send video to the projector. 

Environment: Applies particularly to MacBooks and iPads trying to access Crestron AV equipment used in UWindsor classrooms. 

Cause: MacOS outputs HDMI to HDCP at all times. If the Crestron system or any device in the chain isn’t HDCP-compliant, the MacBook may refuse to send video. 

Resolution: Try these workaround solutions 

  1. use AirMedia with the Apple device 

  1. use the classroom computer 

Print Article