1. Log into Windows using account with admin rights
2. Go to Windows Control Panel > Network and sharing Centre > Change Adapter Settings
3. Go to Properties of the main network connection
4. Select Internet Protocol Version4 (TCP/IPv4) then click Properties
5. Ensure that both are selected:
Obtain an IP address automatically
Obtain DNS server address automatically
![](https://uwindsor.teamdynamix.com/TDPortal/Images/Viewer?fileName=a5323942-03f3-4974-9781-e11970ec199f.PNG)
6. Click the Advanced button.
7. Click the DNS tab.
8. Remove DNS servers, if any.
9. Verify that the current value in DNS suffix for this connection is a correct one. Do not remove it; add a correct one if missing.
10. Click OK to close all dialog boxes.
11. Go to Command Prompt and issue these commands in this order
ipconfig /release
ipconfig /renew
12. Verify that the network connection is working by browsing some web sites.