DNS & DHCP Services

Tags dhcp

Domain Name Services (DNS) is the Internet's equivalent of a phone book. DNS servers maintain a directory of domain names (example: host.uwindsor.ca) and translate them to Internet Protocol (IP) addresses (example: This is necessary because, although domain names are easy for people to remember, computers or machines, access websites based on IP addresses.

The Dynamic Host Configuration Protocol (DHCP) is a network protocol used to assign IP addresses and provide configuration information to devices such as servers, desktops, or mobile devices, so they can communicate on a network using the Internet Protocol (IP). All IP addresses are dynamically allocated by our DHCP servers on both wireless and wired networks. If you believe that your computer requires a static IP address on the wired network, please submit your request by opening a ticket. Once your request is approved, we will create a reservation in our DHCP server that will be tied to your device's MAC address to ensure that it always receives the same IP address when its DHCP lease is renewed.

For more information on IP addresses, please see Related Articles section on the right.

Requesting Assistance

Have a question about this service? Ask it here.

To request assistance with DHCP related issues listed below, please click on the Open Ticket button on the right. This will bring up a form that you will need to fill-out and submit to open a support ticket with the I.T. Service Desk. You will receive a confirmation e-mail with the ticket reference number and additional instructions.

  • Request IP address reservation for your device
  • Report an issue
Open Ticket

Related Articles (3)

Steps for updating network settings to enable DHCP (dynamic allocation of IP address) for Windows 7
This article explains what IP address is and how to find out IP address that your computer is using.
This article explains what MAC address is and how to find out MAC address that your computer is using.


Service ID: 14351
Thu 7/28/16 2:20 PM
Wed 6/5/24 2:51 PM