Return To Campus - Can't Sign Into Computer

If you are returning to campus and will be signing into a computer you haven't used while working remotely, you may experience an issue signing in. 

  • If you were signing into your computer using your full UWindsor email address, try doing so again. Otherwise, use the same user name and password you were using before.
  • If you receive an error message "Password is incorrect" please try re-entering your information one more time.
  • If you still experience the "Password is incorrect" message and you are not connected to the Internet through an Ethernet cable, try connecting to UWinSecure from the login page.
    • At the bottom right of the login screen click on either the WiFi or internet icon Internet Icon . Select UWinSecure > Connect. For the user name enter your UWin ID (everything before and enter your UWin Account password for the password.

If you still cannot log into your computer, please contact IT Services by submitting a ticket, connecting with us via live chat (bottom right corner of or calling 519-253-3000 ext. 4440.




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Article ID: 133534
Tue 6/22/21 3:02 PM
Fri 12/16/22 9:06 AM