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- Knowledge Base
- Information Technology
- Accounts & Sign-in
- UWin Account
- Types & Services
After a student graduates, their UWin Account type automatically transitions from "Undergraduate Student (U)" or "Graduate Student (G)" to "Alumni (A)." This transition involves a change in Microsoft licensing resulting in a removal of access to several resources, as explained in this article.
- Knowledge Base
- Information Technology
- Hardware, Software & Printing
- Software Support
- Microsoft 365 Apps & Portal
Troubleshooting steps for problems related to signing into Microsoft 365 portal.
- Knowledge Base
- Information Technology
- Messaging & Collaboration
- Microsoft 365
- Exchange Online (E-mail & Calendar)
By looking at the Membership section of the person's Contact Card in Outlook, you will be able to see all of the distribution lists and groups that the person belongs to.
- Knowledge Base
- Information Technology
- Messaging & Collaboration
- Microsoft 365
- Exchange Online (E-mail & Calendar)
Steps for post-installation configuration of MS Outlook for Mac.
- Knowledge Base
- Information Technology
- Hardware, Software & Printing
- Software Support
- Browsers
This article explains which browsers should be used for the optimal experience with systems and apps used at the University of Windows, such as Microsoft 365, Brightspace, UWinsite, etc.
- Knowledge Base
- Information Technology
- Hardware, Software & Printing
- Software Support
- Microsoft 365 Apps & Portal
Frequently asked questions related to Microsoft 365 Apps suite for students.
- Knowledge Base
- Information Technology
- Hardware, Software & Printing
- Software Support
- Microsoft 365 Apps & Portal
All University workstations managed by Intune will receive an automated installation of Microsoft 365 Apps (formerly Office 365 Pro Plus). The procedure outlined in this article should only be used on workstations that have not yet been upgraded to Modern Desktop as well as BYOD workstations (eg. home computer) and student computers.
- Knowledge Base
- Information Technology
- Messaging & Collaboration
- Microsoft 365
- Exchange Online (E-mail & Calendar)
Your University Microsoft 365 e-mail account can be accessed on your Android 10 or newer smartphone or tablet via the Microsoft Outlook mobile app that is installed automatically on all Intune-administered mobile devices.
- Knowledge Base
- Information Technology
- Messaging & Collaboration
- Microsoft 365
- Exchange Online (E-mail & Calendar)
This article explains how to reset Outlook profile which stores your e-mail account data.
- Knowledge Base
- Information Technology
- Messaging & Collaboration
- File Sharing & Printing
- File Sharing
- Microsoft Distributed File Service (DFS)
Using a Mac to access files on MS file server.
- Knowledge Base
- Information Technology
- Messaging & Collaboration
- File Sharing & Printing
- File Sharing
- Microsoft Distributed File Service (DFS)
Explains how to access MS file server network shares from any computer.
- Knowledge Base
- Information Technology
- Hardware, Software & Printing
- Software Support
- Surveys
A comparison of features and functionality between Microsoft Forms (recommended for simple surveys and self-graded quizzes) and Qualtrics (recommended for data collection and research projects).
- Knowledge Base
- Information Technology
- Accounts & Sign-in
- UWin Account
- Types & Services
Use of Microsoft Office 365 and your UWin Account are governed by various agreements. This article hits the highlights.
- Knowledge Base
- Information Technology
- Hardware, Software & Printing
- Software Support
- Operating Systems
- macOS
Users accessing Microsoft SSO applications on a registered macOS device may encounter a Microsoft Workplace Join Key error due to misconfigured keychain access settings. This issue can be resolved by ensuring the key is trusted and adjusting the ACL to permit Google Chrome.
- Knowledge Base
- Information Technology
- Hardware, Software & Printing
- Device Management
Summary of Microsoft Surface Educational discount and preferred business line models / warranty.